Hampton Inn Easton

This is a very nice hotel which offers easy access to the "downtown" Easton area where you can find quaint shops and restaurants. The Hampton itself is clean and quiet and the staff is very accommodating, friendly and helpful. My room was quite nice with comfortable beds, soft pillows, and a large TV screen. And a refrigerator that actually works. I particularly loved the large, deep bathtub which was welcoming at the end of a busy day! A very nice stay!

Hotel is fine. Older but overall clean. Don’t expect any perks or consideration for issues. It’s all about dollars here. The Fairfield is newer and better or the Hilton Garden on Kent Island will Be the font’s from now on. Spent thousands on 8 rooms and am a lifetime diamond and couldn’t get an hour extension in checking out. Never in all my years traveling has this happened. Oh well. Lesson learned.

Hotel was clean, odor free and very pleasant. It was quiet, room was very comfortable as well as the bed. Breakfast was great. Check in and check out very easy. Employees from check in, breakfast and check out were ALL very friendly. We travelled with our service dogs and were not disturbed at all. This hotel accommodates pets better than any place we have ever stayed. I cannot say enough good things about our stay. The only draw back was not refrigerator in the room, but we managed.

1-Room by my side starts a party at 11 (I had been sleeping since 9) 2-I try to contact the desk: impossible! You can not do it using the room's phone! 3-I go to reception: no one there! I clap, yell, make noises: no one show up. 4-I start knocking on doors and find an employee 5-Employee says he will talk to them. The party is still on. 6-I go back to reception with my bags and ask to change room, he tries to argue. 7-"If I go back to that room, you will need to call 911", so he changes my room. 8-So I can enjoy 3 hours of sleep thanks to the hotel's inefficiency.

Outstanding staff and service! I stayed here for Waterfowl Festival (a very busy weekend in Easton) and inadvertently booked a king when I needed two doubles. The front desk staff was so accommodating in working to switch the reservation (even though it required contacting other guests as they were sold out). Our room was clean in great condition and housekeeping everyday was outstanding. Breakfast offerings were fresh, well stocked and offered great variety. Also this hotel offers freshly bake hot cookies in the lobby in the evening, which were a nice treat too. Very appreciative!

I hate to give such a bad review but the hotel had some things wrong. First, the price should not be that high. AC did not work very well. Breakfast was just ok. Pillows were awful. Hampton Inn can do better. Staff was very helpful and friendly. And the place was clean

Night staff very unfriendly and was distracted with fire trucks going by. No cookies available morning or night. I asked about Continental breakfast he said that’s not what it’s called anymore and said he didn’t know what it was called. I was just wondering if it was included. He said yes but gave me no time. He was very lazy and very unfriendly. Room was freezing and I had trouble with the thermostat. I woke up sick. I also was suppose to have a late check out but since I got sick from the freezing temperatures I left around 9. Before I left I took a shower that only half worked. No water pressure. The sink clogged when I went to brush my teeth. I was so hungry went downstairs and no breakfast was there. I was frustrated to say the least not even a fresh cookie. When I left the morning staff told me I had booked the room for more than one night and I hadn’t. I was just really disappointed with my hotel experience. Other Hampton and hiltons are not like this.

It may not sound this way by the review I am about to share, but I’m fairly easy to please. As a traveler, if I’ve paid for a “name” hotel (in this case Hilton) with an indoor pool and a full hot breakfast I expect three things – a clean comfortable room/ bed, a pool large enough for someone over the age of 5 and good gluten free breakfast options due to food allergies. I can say 2 positive things about this hotel – the room was clean, and the staff was friendly. However, everything else was abysmal. Let me start with the room. When we walked in, it was hot. OK, no problem I thought, I’ll just turn the AC down. Did that, left to go to the pool and came back, still 79 degrees. I played and played with the thermostat in a vain effort to make it produce cool air for more than 30 seconds. There were no instructions and believe me it was NOT self-explanatory. I finally talked to the front desk, and she clerk on duty told me how to make it work, except it really didn’t. Our room stayed almost 80 degrees most of the night. On top of that, the beds were miserable. Hard mattresses, obviously far past the point of replacement. I think the floor may have been softer. I’ve stayed in cheaper hotels with far better beds. The “full hot breakfast” was a joke. As far as gluten free options, there was one tiny little warmer tray that consisted of lukewarm, soggy ‘cheese omelets’, equally soggy potatoes and nasty little sausage patties that were mostly pepper and filler. All three items were barely warm. Fruit choices were overripe bananas and whole apples. There was no cut up fruit at all. Even their coffee was bad. The pool is child sized and freezing. The room itself is warm, but the pool was about Polar Plunge temperature. An adult can maybe get three strokes in before banging into a pool wall. I quickly gave up. A few more notes about the room: The television had a bad picture and no sound. You had to turn it up to maximum to hear anything at all. The bathroom was clean, but the selection of available soaps and shampoos smelled like a combination of bug spray and cat pee. Thankfully, I brought my own. In summary, I find it shocking that Hilton would let its name be attached to such a run down, nasty establishment. If I’d had more than one night booked, I would have checked out and gone elsewhere. If this is what Hampton Inns have become, it’s incredibly disappointing. They used to be my ‘go to’ hotels if I could find one. Now I will hesitate before booking one again. To say this left a bad taste in my mouth is a big understatement.

I stayed at this hotel because I was attending a wedding in Kent Island and it was half the cost of the hotels there. I did like that it had a microwave and minifridge. However the beds and pillows are hard and uncomfortable. Also, the curtains are decorative only (quarter panel) so they can’t be closed, be prepared to be up at 5 am even though breakfast isn’t until 7. Nothing in the area opens until 10 am. Finally, breakfast was average. I stay at Hampton Inns frequently and I would say it was a little less than normal for fresh and hot offerings. Twice the price of a normal hampton inn because of the summer and weekend ($300) but below average experience. If it were normal $150 range I would not have been particularly disappointed. Nothing egregious wrong. I probably would airbnb next time if my only hotel options are this level of hotel vs paying double on Kent Island for a more comfortable Hilton stay.