Premier Inn Eastbourne

Breakfast is poor. Much of what was stated on the menu was not available as part of a set meal. You are given a timeslot at reception to have breakfast then when you get there things have run out from the day before. Don't ask for beans or egg on toast as you have to make your toast and hope the eggs come at the same time.

Avoid. Ridiculous early check-in policy where it cannot be booked in advance and then told on arrival that only 5 rooms are allowed to check-in early and that they were at capacity. We had driven for 4+ hours with a toddler are weren’t allowed to pay extra for early check-in despite the room being available. Room was below standard. No soap in dispenser, bathroom light not working and poo stains on carpet of the family room. Poor parking options. Avoid avoid avoid. Below standards of other Premier Inn’s - will never use again.

This is the second time we have stayed at this hotel and we would return again. It is in a really good location and free carparking is ideal The staff are very helpful, friendly and hardworking. Our room was clean on arrival, as too the actual hotel. The corner of the carpark was littered with rubbish and we informed a young lady who was working on the reception (25/5/25), she was very apologetic and immediately went out to pick it all up. We had a family room for 3 nights, we took our niece, nephew (ages 9 and 7) and granddaughter, aged 1 year and 2 months We were provided with 1 double bed, 2 singles and a cot. The space was alittle tight and this was expected considering these rooms don't normally accommodate cots. It was warm at night, we had the window opened and also Premier Inn provided a decent sized fan which made the temperature comfortable. There is no onsite restaurant, so the Hungry Horse pub next door provides the breakfast. Surprisingly, the breakfast was good and we ate there one evening and this was also decent. Eastbourne and the surrounding area is a wonderful place to visit. We would leave the hotel earlyish in the morning and return 7/8pm. The kids would be tired and fall asleep not long after and this is why having little space in the room didn't bother us. Prices for Premier Inn are good value and they're are better if booked a couple months in advance

Negatives....hard pillows, only one bath towel for 2 of us, stains on stairs that had not been washed for sometime, very hot room 23 degrees, very noisy traffic, indifferent staff. Plus side...reasonably priced, comfy bed, 10 mins to Eastbourne

We had a premier plus room which was clean, large and comfortable.. the check in was good.. we had breakfast in the morning and compliments to the chef the cooked breakfast was hot and very tasty. There were 2 staff on. A lady and gentleman. The lady was moaning about having to run the hotel on her own.. then not another person who wants breakfast, to on her phone and then eating the food plated up by the chef.. sausage in hand.. maybe eat your food away from paying guests.. the man was doing all the work.. very shocking..

Stayed over at the hotel opposite for a few days .While I use premiere inn frequently and eat in their establishments, I must say this was one of the better stays. The staff were friendly and the beds were clean and comfortable. I do recommend having a stay here if you are in the area