Hoteles Quality Inn en East Syracuse

I was scheduled to check in to the Ramada on Collamer in Syracuse, NY. I made this reservation months ago. I was greeted by the front desk employee who advised me he could not check anyone in until 3 pm at the earliest. Well, no problem. When I returned for check in there were several guests in front of me and 30 behind me. I was checked in to my room and when I got there, I found that the room was not serviced. The bed was not made, no fresh sheets or pillow cases on the pillows, no towels and seriously bad mold throughout the shower. I went back to the front desk and the manager was just walking in. She asked what was happening. I said you have 40 guests waiting and no rooms ready. The clerk told me he could move me to another room but didn't and proceeded to confirm with the house keeping associate that the new room was ready and it was not. In the meantime, I asked for the towels. The Manager said she was too busy to assist me as she had to get all other guests checked in. While I understand that, I am a guest and already waited in line and was given a dirty room. The Manager told me that the longer I stood there with looking at her with daggers the less likely she is to help me. This is UNACCEPTABLE behavior. I was a guest in the hotel. Clearly there was an issue with housekeeping, or that lack of housekeeping. The manager is ultimately responsible. It was no surprise that the hotel had 30-40 guests checking in. I asked her where housekeeping was. She advised on the second floor. There was not one person working. No clean towels or sheets. And the one housekeeper who had a cart in the hallway had no clean towels or sheets. Seriously, did she think new guests would be ok with sleeping on dirty sheets? I think not. I would also like to address the mold issue in the shower/tub. Black mold is very risky to people's health. I decided at that point that I could not jeopardize my health, so I went back to the front desk and asked for a refund on my room as I could not stay there. I I have never been treated so poorly. I am still waiting for my refund.

Si decides alojarte en Quality Inn & Suites East Syracuse - Carrier Circle de East Syracuse, estarás cerca del aeropuerto y a menos de diez minutos en coche de Syracuse University y Destiny USA (centro comercial). Además, este hotel se encuentra a 10,4 km de Carrier Dome y a 15,7 km de Recinto ferial del Estado de Nueva York.Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, servicio de celebración de bodas o una televisión en la zona común.El desayuno continental gratuito se ofrece entre semana de 06:00 a 09:00, mientras que el horario de sábados y domingos es de 07:00 a 10:00.Tendrás un centro de negocios abierto las 24 horas, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.Te sentirás como en tu propia casa en cualquiera de las 88 habitaciones con aire acondicionado. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha y bañera combinadas está provisto de secadores de pelo y cepillos de dientes y dentífrico. Entre las comodidades, se incluyen escritorio y sillas de oficina, además de un servicio de limpieza disponible a petición.