TownePlace Suites Chattanooga South/East Ridge

The hotel was very clean and the staff are very friendly and professional. They accommodated our needs for breakfast and it was an excellent experience staying here. I would definitely stay here again and recommend it for anyone else looking for a good hotel. Big shout out to the breakfast lady who made sure we were taken care of daily!

We stayed here one night on our way home from Florida and it was okay. The front desk lady that checked us in was very nice, but gave us a room that was still occupied by previous travelers. It was a good thing they weren’t in their room when we opened the door because that would have been very uncomfortable. She did correct the issue and was very apologetic. We had a one bedroom suite and it was very spacious for just the two of us. It had a full size fridge, microwave and all the utensils that you would need while on vacation. The bathroom and bedroom were spacious as well. We would recommend this hotel if staying in this area or as a pit stop, as we did, on your way to another destination. Safe travels

I want to love this hotel. The place was clean, the staff was friendly, beds are comfy, and it looks new. But there were issues - most I could deal with: toliet wouldn't flush unless you held the lever down, the shower head didn't pull all the water so some still came out of the tub faucet. What I cannot deal with is there were roaches in my room. Not palmetto bugs (I have friends in the south and know what they are). I saw one in the kitchen area and hoped it was a leftover from the previous guest, but the next night I saw another smaller one in the bathtub. I was terrified to bring my things home. And I got almost no sleep for 2 days keeping watch. They did offer to move our room after the first one, but it was very late and I hoped it was a fluke. I should have moved. We had family on different floors and no-one else saw anything. Stay away from room 406.

Overall amazing experience. We stayed here for a little over a week and the hotel was immaculately clean, had really good coffee in the lobby, great gym, beautiful view of the mountains, and the staff was so helpful and friendly. The manager, Roscoe, helped us with everything we needed and was so kind. Can’t say enough positive things about our experience here.

Excellent!! Very clean and spotless!! Everything you need for a comfortable stay!! Kitchenette has a mini dishwasher, cooktop and Fridge.. Microwave and Keurig Coffee maker. Breakfast was good and self serve. Pets allowed!! Highly recommended.

We stopped here for one night on our way to Florida. After a long day of driving, we were looking forward to getting some dinner and a good nights rest. The room was clean, modern and noticeably new. The lobby was also very clean and had a great sitting area as well as a nice complementary breakfast. Our troubles began after we had come back from dinner. We were all taking turns showering and when it was my turn, I noticed the sound of loud bass music. I thought maybe it was something else because who would do that at a hotel? Now, I do understand that it was early, about 8pm but we were all exhausted and planning on waking up early to finish the drive. The music ended up stopping for a little while and I was able to fall asleep no problem. However, I woke up at about 10:30 to banging on the walls, yelling and more music. I assume they went out for a bit and ended up coming back. My husband, who had not been able to sleep, made the decision to ask for something to be done. It turns out that they were staying for a long period of time. The hotel staff said that they are unable to tell them to be quiet. Keep in mind, It was after 10 at this point, during the hotels “quiet hours”. The man at the front desk was absolutely wonderful. He offered a room switch (which we took) and also took some money off. He was extremely apologetic and I could tell that he truly felt very sorry about the situation. While it was a pain to have to pack everything up at 11pm and move rooms, it was worth the effort. Once we got settled again, we were able to sleep comfortably and well. Breakfast was yummy and had more options than I was expecting. Overall, beware of the noise. They advise as having soundproof walls but that was not the case at all. You could also hear people above you but that was not a problem once it became night time. Most people staying here were very considerate of the other guests.