Fairfield Inn & Suites East Grand Forks

Upon arrival, my granddaughter slipped on pure ice in the entrance and hurt herself. I told the front desk person about it and he said that he would put salt on the ice. The next day it was still icy, so told another person and finally it was done later in the day on Saturday. I was surprised that my wife didn't have to show ID or credit card to obtain a room that wasn't in her name and also change the room type. I came down later to a downgraded room from a King to a double Queen for the same price! Checked in Friday & out Sunday. Maid service didn't do our room. The fridge didn't have any adjustments and froze all our food. A can drink was swelled and burst in the door side can drink holder and we couldn't remove it. When we told the front desk person. He said "oh don't worry about our fridge". I said I'm not worried about your fridge, what about the $30 worth of food we had to throw out?" He smirked and said sorry. I said, that's all I get an I'm sorry. Not impressed. This was also the first guy that didn't take care of the icy entrance. On a positive note, the breakfast was good and the lady looking after it was the only friendly employee we encountered.

The hotel was very clean , this is the third Fairfield I stayed in in the last two weeks and the of the three the best . The staff was very helpful and friendly. The room was clean and pretty quiet and comfortable , the only complaint was the air conditioning/ heater was to cold or to hot and stuffy .. we could not get the system to turn off .. we did report the problem . The breakfast are was clean well stocked just wish the banana were not so ripe. But good choices , bread, bagel , yogurt , waffles oatmeal fresh fruit .eggs hard boiled and scrambled. I would stay again

Wonderful place. Hotel was exceptionally clean. We stayed 2 nights. Location was easy to get to. Beds and pillows were great. Breakfast buffet was exceptional. One of the best places I've ever stayed.