Vacation58362871330
26 de mayo de 2024
Very disappointing! This hotel looks nice from the outside, but that's where the good experience ended for us. The staff was extremely indifferent, unprofessional and hostile. To start with, the wi-fi was so weak and unreliable that it was completely unusable. When we asked the receptionist about it, she said that if we wanted good wi-fi we had to sit in the restaurant. I had to cancel a very important Zoom meeting because how can I hold a Zoom meeting in a restaurant while other guests want to have a quiet dinner? The breakfast was terrible, on the first day they forgot to give us coffee, water, juice and bread. We had to ask for everything and they didn't even express any regret or apology. On our second day we came across a buffet that was cold and completely uninspiring. The bread was stale, the vegetables limp and tasteless, and when we asked for fruit, they brought some whole apples and oranges. I suppose we were expected to wash, peel and cut our own fruit? Meanwhile, the shower stall in our bathroom was so small that it was very difficult for an adult of normal height to fit in it. Finally, when we checked out, the receptionist just took our key and said "that's it". This hotel charges such high prices but the quality of services offered is so low in comparison. We will never stay here again and will not recommend this hotel to our friends and family.
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