Treasure Beach Art Hotel, Barbados, An Autograph Collection All-Inclusive Resort

My wife and I booked in for five nights all inclusive at the start of March. We had notified the hotel of our arrival time which was 11 AM and when we arrived our room was ready for us, this was unexpected but a nice surprise. The staff were really welcoming and helpful, helped with our bags and showed us around the room. Room - the room was excellent, really spacious and clean with lovely modern furniture. It was made up of two separate rooms, the main bedroom and a separate room with a two seater sofa that went out on to our ground floor patio. There were separate TVs in both rooms. The mini fridge was stocked with beers soft drinks which you could ask to be replaced. The aircon was good quality with separate units in the two rooms. The bed was incredibly comfortable, really big with really high-quality soft sheets and pillows, perfect for us. The bathroom was spacious with a bath and a shower. The shower was big with very nice toiletries. The shower was so lovely it was like being at a spa. A nice touch was the automatic night lights behind the mirror and along the floor. There was plenty of storage space with a double wardrobe, large chest of drawers and side cabinets. Food - We found the food a bit hit and miss, when we arrived we were told it was buffet every day except Sunday and Wednesday, but then during the stay it seemed completely random. The all day menu was quite nice with decent variety and this was served as à la carte most lunchtimes. There was always a pre-order menu at breakfast plus a buffet. We had the à la carte menu on three of the five evenings and it was OK, but we didn’t think the buffet was that good. We had spent the previous 5 days eating around the island and the food was excellent wherever we went, so it was a little disappointing when an expensive hotel wasn’t as good quality. The drinks were also very weak. Given the history of rum on the island you think you’d be able to taste the rum in the cocktails. My wife doesn’t drink a lot but even she found the cocktails incredibly weak. The cocktails were very nice though, we just needed to ask for more rum. Staff and service -Again we found the staff and service a bit mixed. Housekeeping was excellent throughout, including the cleaning and the turndown service, the room was always immaculate. The restaurant and bar staff were a bit mixed depending on the individual, with some being very friendly and fun and others bordering on rude and clearly not wanting to be there. The communal areas in the hotel were quite nice if a little small, but they were always sun beds available somewhere at any time during the day around the pool or overlooking sea. The beach is directly accessible from the hotel via stairs and is a very nice beach. We took our own snorkeling equipment and used it every day with lots of sea life and tropical fish over the reef and rocks right outside the hotel. I think the experience at Treasure Beach would have been better if the sister hotels wer

We have recently returned from a 7 day break at Treasure beach, the week before Christmas. As it was the 1st week open after a partial refurbishment we expected a few hiccups but as these were rectified quickly and efficiently I will not dwell on them . The staff are amazing from Sabrina and Kwaysi bringing drinks to our sunbeds and Shenai, Sherie Anne & Joan who looked after us in the restaurant! Far too many staff to mention individually, but a shout out to Andrew (English). The food was cooked fresh and it was good to have some Bajan dishes. On a couple of occasions breakfast and lunch took over an hour to come to the table but again maybe due to 1st week opening. The beach, pool & sunbeds all lovely, good quality drinks. The hotel was under half occupancy so I hope the same service can be delivered when full. Mark & Lesley

Senior service needs a lot to be desired for. Training urgently needed!! My daughter was left in tears when a “Duty Manager” accosted her in this “hotel” to NOT paint. The “hotel” is a so-called Arts Hotel?! The people that need training are Linda, the restaurant manager and the “Duty Manager”. These 3 ladies need to sort themselves out.