Hotel Thermalpark

I don't think we experienced anything more horrible and disgusting in the entire world, than what we experienced over here. Shame. They require full payment of your booking in advance, straight way when u step into reception. They probably know why they doing this, because lots of people will just run away. We wanted as well, as soon as we saw our room, later pools downstairs and the disgusting school cantine, which they are calling ,,restaurant". Not even one thing was all right in here. Huge language barriers from staff in the reception, same in the restaurant. Rooms small, dirty, disorganised, no such a things like one use mini shampoo or shower gel. Poor choice and poor amount of food in the ,,restaurant", same as their serving times. Like they are expecting every guest being in bed by 8pm like elderly people. Awful. When we saw the pools, we didn't wanted to get in. Such a dirty water, every pool was cold, not even one pool had decent temperature and the amount of people was just incredibly ridiculous. They allow public people using the pools as one day pass. Thats just not ok. At the reception we been asked to put masks on, but any time afterwards was OK to walk around without it and I don't understand why they are maintaining social distancing still, if downstairs in the pools was people head on head, literally 200 people all together in the pools. We wouldn't come back to this rubbish even if it was for free.

No thanks, never again. Extremely overpriced for Extremely low standards and services. Rude staff, every single thing is required to be paid in extra, which is ridiculous, saunas extra, plastic cups extra, bathing robes extra, pool chairs extra, 17€ for dinner which meant to be buffet, but there wasn't nothing to choose from, beside 4 pots was filled up with rice, potatoes, mash potatoes and vegetables, if u want meat, forgot. Dessert they qualify as one choice of fruit and one cake, ridiculous. As well they're cleaning breakfasts and dinners way too much early than the actual time they're advertising they're serving food.