Usuario invitado
25 de agosto de 2024
Good bits: Lots of amenities such as tennis, table tennis, basketball etc. Well stocked shops. Nice beach. Bad bits: Check in took far too long. Apartment dated. Nothing is free. General maintenence is poor, such as not repairing broken poolside tiles. It's not a bad site but certainly not 5 stars. We stayed in a 5 star French resort last year which makes this site look quite poor. We found the staff generally quite unhappy and lacking knowledge. On 2 occasions we had asked the reception staff for store and pool opening times, for which they knew neither. One of the staff at one of the restaurants seemed unhappy, upon asking if she was OK, she was nearly overcome with tears. This might not be because of her work, but why did the company not send her home? We had also not expected to have to pay for nearly every activity beside the pools. For a 5 star resort, you would not expect it. You do feel like you are being drained of all your money. On the plus side, the food is reasonably priced, and enjoyable. There are some nice touches such as the water jets near to the entrance, the kids loved playing in those. There was a staff member who was particularly nice, I forget her name, but she was frequently on the beach and beach pool asking for guests to be involved in activities. She is a credit to the company, very cheerful.
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