Quality Inn Duluth - Atlanta Northeast

A little bit far from downtown

Bad bad service and front deck person also bad service

생각보다 깔끔하고 하루잘쉬다갑니다 다음에도 숙박할일이 생기면 여기로할꺼같아요

Pictures was deceiving and my room was dirty AC leak in my room and from upstairs, in my room water on the floor. I had to put towels on the floor to get the water I asked for an different room they had none I also feel they didn’t check these rooms re

This is one of the worst choice hotels that we have stayed at. We usually stay in Lawrenceville but decided to stay here for the first time in a few years. It was better 3 years ago. Upon check-in I felt like we were at the DMV. The person behind the plexiglass was like a robot. Also, being a platinum member we always receive a free food gift of some sort, nothing here. Then to the room. We asked for no a smoking room, not realizing they still had those. We should have asked for a room that didn't smell like dog. The shower had 2 settings, cold or burning which was within a millimeter of touch. The towels were thin like tissue paper. If you go thru choice to book the hotel then choose another. We come to town every few months and next time it's back to Lawrenceville.

They men managers are rude ,mean very Impolite the change towel but didn’t clean nice area but the people made it a bad stay for me and im a gold member service was terrible they lady was very nice the only upside

Good morning, Unfortunately, I was very displeased with the conditions of the room, that I purchased on memorial day weekend, which costed me $247.12 plus $50 dollar deposit, which was refundable. with the conditions of the room, (in my opinion) there shouldn't be a deposit AT ALL!! Upon arrival as I entered the room, I immediately smelled the stinch smell... maybe it's the carpet that needs to be deep cleaned or maybe the room hasn't been getting cleaned like it should be. there was also urine present under-neat the rim of the toilet seat, along with urine and tissue present in the toilet, so therefore it was NOT CLEANED!! There was paint peeling throughout the entire room. there were also rusted areas around the doors and hinges and on the outside of the refrigerator door, at the bottom. I seen a roach that was present on the wall, along side the curtain by the window, there were white paint stains on the curtains which was noticeable. I didn't mention to my daughter, who was present with me at the time, ALL of what I seen, because I didn't want her to freak out!! The white covers on the bed closest to the air condition, had brown stains on them. scribble writing was present on the lamp, that sits on the desk....but I thank GOD I came with all of my cleaning supplies, like I would normally do anyway, because I literally had to wipe down and sanitize everything in the room, before I brought our belongings into the room. Unfortunately, if I could have afforded to stay somewhere else, I would have but every where else was booked for the weekend, with extremely expensive high prices for hotel rooms. Needless to say, the price that we as people pay to stay somewhere when we have to travel, the accommodations should match pricing!!

The room looks clean, but the pillow is not comfortable, I remember when we went to other Quality Inn, the pillows are super comfortable, but this one is not. The fridge didn't have freezer compartment. There is no one to refill the tissue paper in our room after staying for the first night, the tissue in common bathroom in breakfast area also no one refill it. The breakfast bag is so cheap, only a honey bun/cereal bar and a banana, previously Quality Inn provide hot breakfast which is delicious, but this one only provide cheap breakfast bag, I know it may due to COVID, but when I went to vacation in 2020 summer, which is also a COVID period, but other Quality Inn also provide hot breakfast to customers. But this one even for the breakfast bag, they just put 2 bags on the table at a time, when they are gone, the staff won't refill it, you need to ask them, so that they may put 2 more bags out, so un-friendly. The breakfast time only up to 9am, once after 9am, the juice dispenser machine is locked, you can't get any more juice, so cheap, in other motel/hotel, they still allow people to get drinks afterwards, this one is so cheap.

Originally we were in a room that was kinda stale smelling. The building is old. We couldn't get the TV to work. So I went to my vehicle and got the laptop but couldn't get a good signal for Wi-Fi. So we asked for another room and it was given. What got me is that I was asked to give a deposit of $50.00. And was told I would get it back in 24 to 48 hours. That time has passed as I've been waiting now for the third day. They expect you to pay right then and they should give you your deposit when you check out. The place is not a 4 or 5 star hotel. 2.5 is it's rating. I've driven back down there and talked to a clerk. He was nice enough about it but couldn't do anything for me. We incurred no damage to the facility. So where the heck is my money?? They would ask the same thing if I stayed another night which wasn't about to happen. And you know that was the first time I've ever been asked for a deposit. Next time if asked for one I will turn around and walk out. Not right to hold a person's money like that.