Highland Rose Country House & Serenity Spa

The environment is good , catering was also good , the only concern is I experienced a break down while parked within the yard , and how I was confronted was inconsiderate of the two elderly couple I suppose especially the female . However one of your employees offered help and I was assisted .and able to drive back home without hiccup . IT IS IMPORTANT TO CARE FOR GUESTS REGARDLESS .the place is nice!

Very difficult to find the place - roads on Google are nothing but sand tracks. Increased signage would be helpful. Guests should be allowed to access dining room to eat takeaway meals. Host did not respond to messages regarding TV not working. Stains on bedlinen, which from its unironed state made me doubt the cleanliness

Disappointing stay. Broken floorboards in the room a dangerous trip hazard Noisy plumbing ! The pipes would rattle and groan so loudly it was horrendous Hand towels used as bedside mats on wooden floors were not a good idea Spa treatment was unacceptable. The lady doing my pedicure was completely blindsided when asked to remove gel polish. Was given a 20 minute foot rub when I had booked a one hour pedicure Breakfast while tasty was not suitable as we were not given any options just had the food plonked down on the table. If you allergic to eggs you’re in trouble Asked for breakfast at 8 …after many requests it finally arrived at 9

What a gem!! Loved the room, especially the fireplace, and the breakfast was really good as well. A special thank you to Margaret who went out of her way to help and to ensure that we felt welcome and at home.

It was an absolute pleasure staying at the Highland Rose Country House & Spa. The rooms were awesome. The staff were professional and very friendly. Breakfast was great. In summary, we will be back soon.

We stayed two nights and was spoiled by the service. Rooms are neat and clean, breakfast was more that perfect. Haven’t had a great omelet like that at any restaurant. Old house with the beautiful stained glass and surrounded by lush gardens is fitting to the name The Highland Rose Country House. Spa is well equipped and had a great back massage.