Usuario invitado
21 de septiembre de 2023
When I arrived at Homewood Suites the digital key wasn’t working. There wasn't any parking in the front, so I parked in the back by the basketball court. There wasn't any access to the inside without a key. I went to the front desk and the reception was nice & friendly. She said oh I have a gift bag took the post it off, looked confused and said no I don't have one. I'm fine, I just want to get to my room to eat my sandwich. I had skipped breakfast and lunch trying to head back home to Tenn. By this time, I had been in the lobby 25 min. My room was not available, my food cold, and while I was tired, I hadn't reached a grumpy stage yet. When going to push the button on the elevator there was a note "Press Up for both Down and Up" Okay the down button is broken. walking on the elevator sticker residue, and more buttons broken. I get to my floor and bam the smell of ****, garlic, and curry. Go to room 314. The first thing I do is check for bugs, and cleanliness. Both beds are stained with a yellowish gold outline and the room stinks. I was too hungry to think about this, and didn't see any evidence of bugs, so I cleaned the dining table, opened my bag that had my soup and sandwich. The phone rings, after only taking one bite. The nice inexperienced front desk person asked me how the room was. I told her of the smells, stains, and the nasty floors. She offered to move me, and I agreed to finish my meal. She agreed. I ate 4 bites of my sandwich, and the phone rang, and a voice says, "are you ready to move?" I sighed and said "I'll wrap up my food and take it what is the new room number? 214 Well the grass isn't always greener they say. This room had no mattress protector on one of the beds with the golden outline from where my head would be to my waste. That's disgusting. The living room had a large red stain on the carpet, the other bedroom had Full mattress pad on a queen bed, this protector wasn't waterproof, made of poly, and cotton, and didn't cover 6" around the mattress. The grout was blackened. I wanted to scrub it, but I resisted. I disinfected the kitchen table, opened my sandwich, put my soup in the micro, and finally went to finish my sandwich. As my teeth contact the bread RING RING. “How’s your room” the young lady asked. I told her everything, and she said "the stains are on the mattress? Me "Yes, and no waterproof or any mattress protector" She said "oh I can give you a protector." Me: "No need I just need a chair to go to sleep or my truck to sleep in" I finished my sandwich, heated my soup again and ate that. I ended up going to my truck for supplies. I grabbed a box of trash bags placed over the bedding and layered towels over the bags. Now I felt as if I would find stains on all the mattresses with the reaction I received from the front desk. There was no use in going to another room if she checked the 2nd herself to make sure it was satisfactory. I tried to explain to her that a cotton protector that isn’t waterproof would not pr
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