The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel

룸 컨디션은 좋았으나 가격 대비 조식은 아주 별로다. 커피에서 바퀴벌레가 나와서 아주 실망

酒店服務好好。我哋一早到杜拜。都可以安排到早check in。仲可以將第三日嘅早餐調日子。因為第三日我哋一早機就離開。唯一可惜酒店太遠。距離所有景點，車程都遠。

I recently stayed at The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel in Dubai. While my stay was not bad overall, I encountered several issues that made it somewhat confusing and uncomfortable at times. Upon checking in, the staff member asked if I spoke Russian or English, but unfortunately, he couldn’t communicate well in either language. This made interactions a bit challenging and confusing. The concierge who helped me with my bags seemed to linger in my room, giving the impression he was expecting a tip, which felt awkward. On my second day, which happened to be my birthday, the hotel kindly brought a birthday cake and some fruits to my room. However, the concierge’s presence while delivering these items again created a situation where it felt like a tip was expected, which was unpleasant. Regarding cleanliness, I was disappointed to find long hair in my bathroom. As a hotel owner itself (different country), I ensure that every room and bathroom is cleaned thoroughly to avoid such issues. Finding someone’s hair made me feel that the bathroom hadn’t been cleaned well, which was uncomfortable. Additionally, I expected to have basic amenities like toothbrushes in my room, but I had to call the concierge to get them. While this is acceptable, I believe that when paying a premium for a service, all amenities should be readily available in the room. The accommodation itself was quite good and met my expectations. However, during checkout, I faced another issue. The staff helped me order a taxi, but when I expressed my preference for a different service, they insisted theirs was better and started looking at my phone. This invasion of my privacy was highly uncomfortable. Overall, while the hotel offered a comfortable stay, the communication barriers, cleanliness issues, perceived pressure for tips, lack of basic amenities, and privacy invasion during checkout detracted from the experience.

Nothing to trumpet about the service at the front desk. The problem was that thr customer would not made to feel he is welcomed.

Super hotel, personnel agréable avec un service incroyable à l’écoute, le service voiturier rien à redire hôtel au top je recommande et je reviendrais

Все очень неплохо. Чисто, сервис хороший. Если говорить о местоположении, то в Дубае до всего не близко и приходится ехать 15-30 минут. Если хотите с пляшем отель, то это в разы дороже. А здесь качество и цена адекватные, поэтому, рекомендую.