Park Apartments Dubai, An Edge by Rotana Hotel

We were very happy with our stay. The reception team, especially Alla is very professional and welcoming. The 2 ladies at the reception are also very smiling and always helpful. The house- keeping team under the management of Suraj are also very responsive and friendly, in particular Gayan and Mithun. There are new staff, Deepo and Pradeep are also friendly and do a great job of keeping the rooms fresh and clean. The IT team have been great too supporting us with connectivity etc. Thank you to all the teams for making our stay welcoming and happy.

A good hotel is more than just a place to sleep; it is an experience that combines comfort, service, and ambiance to create a memorable stay. The best hotels offer a balance of luxury and practicality, ensuring that guests feel pampered while also providing the essentials for a convenient and enjoyable stay. First and foremost, a good hotel provides clean, well-maintained rooms with comfortable beds and high-quality linens. The room should be thoughtfully designed, offering ample space, good lighting, and modern amenities such as high-speed Wi-Fi, smart TVs, and a well-stocked minibar. Climate control, soundproofing, and a peaceful atmosphere are essential for restful nights. Exceptional customer service is at the heart of a great hotel experience. Friendly and attentive staff who are quick to address any guest concerns or requests can make all the difference. Whether it’s offering personalized recommendations for local attractions or ensuring a smooth check-in and check-out process, the staff's attention to detail enhances the overall stay. Location is another important factor. A good hotel should be conveniently situated near key attractions, business districts, or transportation hubs, depending on the guest’s purpose for travel. On-site amenities, such as restaurants, a fitness center, spa, and business facilities, also add value, making it easy for guests to relax or stay productive. Overall, a good hotel ensures that guests feel welcome, comfortable, and well-cared for, turning a simple stay into an exceptional experience.

I spent 2 years in the hotel and wrote 2 reviews before and expressed my admiration for every thing in the hotel but this review express my praise and gratitude to Josephine and Mel from Club Rotana lounge they are very kind passionate and professional when serving me all the time

Had a great stay here for 10 days. It is an serviced apartment well maintained with kitchen and other facilities. A nice swimming pool and gym was a great addition to it . The service was excellent ,specially Mr. Mithun did a great job in keeping the room clean and tidy . The location was prefect as well . Overall no complaints and enjoyed my stay there to the fullest.

The hotel very nice and there is nice view the staff so nice and they are so support as well spacily Gayan and Roney from Housekeeping department the are so nice and helpful guys i will vist again this place for sure and the room so big and nice to stay for long stay

Excellent housekeeping service by Pradeep and Chandra. They take very good care of the room and all details. We are very happy with their work. The supervisor, Mr Ronny is extremely proactive and helpful. We also would like to praise the work of Mr Ala at reception who is extremely helpful.