Comfort Inn & Suites Dothan East

Soon to become SPARK by Hilton, Call them direct at 334-794-7788. This hotel is currently going through transition as I have a change in ownership. It’s currently being referred to as Dothan East inns and suites. The staff is friendly although the hotel is a bit of a mess. However, it is the nicest place to stay that is close to the south eastern health hospital and the Alabama College of osteopathic medicine. Call them direct so you don’t get scammed. My husband and I went through a third booking site unawares to us and we were charged double the room rate.

DO NOT STAY HERE! NOT SAFE!!! I was here due to my MOM of 83 in the hospital, and had been at this hotel several weeks for days at the time over the summer. This stay on September 2024 was not what I found it to be. We were on our 2nd day, when we discovered at 9 pm entry and after we requested the morning, that no one cleaned our room- AGAIN.I am thinking no issues I will just walk down to the front desk and request for a towel and just deal with it. I have done this numerous time in other establishments. While some staff members were courteous, and why I previously stay. I found ONE LADY unhelpful when I raised my concerns. For instance, the response to my request for additional toiletries was responded with "NO, you need to bring ALL your DIRTY linens down and I will give you one towel and sheets for you to make your own bed, and I will not take any attitude" PROBLEM there were two people, myself and my husband, and NOW I am supposed to clean my own room I paid for the hotel service to do and I can only have one TOWEL. When I attempted to politely disagree with her and attempted to request that I only needed two towels, I had been at a hospital COVID ward all day, and needed to have a shower. I made the mistake of asking for her name and Manager which I was harshly denied. She began to threaten me, she would call the police, and cussed me to where I felt for my SAFETY. I could not stay at this hotel any longer. We packed our bags and immediately checked out and drove overnight instead of sleeping in safety. I have traveled and stayed in 100's - of hotels all over the United States and NEVER once have I felt a threatened for my safety until this COMFORT INN in DOTHAN AL EAST SIDE BY THE SOUTHEAST ALABAMA MEDICAL CENTER_ NEVER STAY HERE!!!

Our room was very clean and comfortable. Parking is easy and the rest of the facility was well maintained. It was a very good stay. Andrea at the front desk was very friendly and helpful. We'll stay there again next time we're in Dothan.