Mels Weldon Evergreen Lake Hotel

Buffet is crowded. No bike or motobike renting possibilities. Concierge at the entrance is very good and help us to find paddle and swimming place in river.

We chose the hotel due to the fact that they allow pets. The service was very good. People always helped even though is was more difficult due to the language barrier, since our chinese language skills are terrible. Our initial room which was more expensive for had a great view and we were initially very happy until evening came around and KTV singing started. The sound was so loud you heard inside the room. The room was in section A of the complex. The next day we moved into complex B where it was much more quiet, but the room was not as nice. Since the hot spring area was out of service during our visit we received vouchers for afternoon tea instead which was more like a whole meal. Breakfast buffet was great and on the days where there there was no buffet due to only a few guests staying they would serve lots of food to your table. There is also a new walking trail kind of starting behind the hotel complex which offers great views onto the lake. All in all we had a quite pleasing stay.

因為訂得較晚，五一期間的房衹剩為數不多的選擇，這家酒店五一的溢價不算高，所以選擇來河源遊玩。 環境：酒店比較老舊，第一天在酒店散步的時候，發現很多破敗的設施，網球場要60-80一小時，本身酒店佔地面積大，樓層又複雜，且各種地點的指引不是很詳細。 第二天再去散步，就發現往西邊走有一個小門走出去有很多餐廳，沿着東樓往外走就是九里湖綠道，不輸萬綠湖風景區內的景色，騎行和散步都很適合。如果不是自己 設施： 入住後發現，我們訂的東樓房型和酒店大堂所在的主樓有一定距離，且東樓在平時是不開放入住的，五一期間才開放，而且是類似酒店式公寓的構造，沒有浴缸，也沒有放酒店手冊，樓下的東樓大堂也滿是灰塵，和主樓的電梯層數也不同。 室內游泳池很不錯，人少且開到晚上9點，旁邊還有乒乓球室和健身房。 周邊： 吃飯選擇較少，網球場外往下走有個小門可以出去吃飯，比走大門要近。離景區有兩公里，並不是在景區內，如果不是單純度假，除了去萬綠湖還想去別的地方的話，建議還是住市區的酒店。

房間裏特別潮，感覺床單被子都是濕噠噠的。進去房間裏廁所燈都是壞的，晚上睡覺蟲子都爬到了床上 設施：水上樂園設施很簡陋，水裡漂浮着很多臟東西，水是冷冰冰的，小朋友從水裡出來冷着的時候手邊沒有毛巾，跟同價位的其他酒店比差遠了。地下停車場特別大，但是衹有入口的電梯才能上去，地面車子全靠自覺停在路邊，混亂無序 服務：上面的內容跟酒店反應，酒店一點反應都沒有，一副愛住不住的態度

首先説環境，大堂還是ok的，房間也大，泳池可以，早餐種類還可以吧，中規中矩，過得去。 但是！服務真不行，估計五一出遊人太多了，登記房間區域都搞錯，本來在C區，弄到了A和B區，害長者家找了好久才找到，非常不好。該送的飲料卷都沒有主動給，還是我自己問前台拿的，晚安牛奶要問服務員才有，不問直接默認不給！然後C區又特別遠，還是A區最好最方便。然後問前台要水，給了個袋子裝四瓶水，竟然是爛的而且衹剩下一個袋子，你説無不無語。房間衞生也很一般，拿到的房間沖涼房一股臭味，我自己沖了好久才沖淡味道。節假日服務真不行，不推薦！

“花錢買罪受”的災難級體驗：泳池是“三無黑作坊”，無救生員、無安全提示、無水質公示！池邊不要説找個工作人員，連個救生圈都找不到。房間黴味血漬雙重暴擊：推開房門瞬間，潮濕黴味撲面而來，掀開被褥更驚悚，床單上赫然還有暗紅血跡！前台還堅持無餘房不肯更換！更離譜的是，冰箱形同虛設！客服迴應堪稱“本世紀最荒誕解釋”：“我們冰箱是常温的（常温扮冰箱？），然後給了我們一袋塑料袋裝冰塊放進去（製冷）！”地下停車場更成亂停放擺爛現場，“空位停車”你隨意。從入住到退房，全程感受不到任何“服務”可言。美思威爾頓，請把“管理”用在刀刃上，別讓“五星招牌”淪為行業笑柄！