Usuario invitado
2 de mayo de 2025
A young arrogant reception ( the one with glasses) refused to honour my booking, the advertised room with RIVERVIEW saying it was sold out and offering me a small room with no view. After calls to the owner she agreed to give me the room if I paid extra. After more discussion with her boss she relented after I threatened a poor review. This arguing took at least half an hour of stress and anxiety, the receptionist insisting my phone was the problem even though I showed her the screenshot of my booking confirmation. I went to reserve another night but had to agree to a higher price. I wanted to stay at least four nights but too stressful playing their game.
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