Dongguan Forum Hotel and Apartment

Great location and service. Very nice room and really spacious bed. We didn’t upgrade our view to pool view or garden view so we were facing an abandoned building so upgrade your room if you mind. 

I have stayed at the Dongguan Forum (no longer Pullman) a number of times over the past 10 years. The hotel is recently renovated, rooms are updated, breakfast buffet is quite thorough. Location is very good, central and close to western restaurants.

It’s my second time staying in this hotel. Very convenient place which just 5 mins walk from the nearest metro station. The room is spacious and comfortable. Staff are friendly and helpful. Good for traveling with kids.

Recently renovated and they have done a great job - especially the lobby and restaurant. The rooms are large and well equipped but they are very mean with the tea/coffee giving just 1 small coffee sachet (enough for half a cup) but providing 2 cups. However, they are happy to send extra but in the standard of hotel you should not need to ask. RIP the mini bar - they used to have a great mini bar with snacks, wine/beer etc. Now it is a fridge with a couple of bottle of soft drinks. On the subject of alcohol - the old Carmens bar which had several pool tables and a relaxed atmosphere - has now closed and replaced with what is intended to be a lobby bar but looks more like a bottle museum. The lighting is way too bright for a bar - it's pretty much floodlight so if you want a nice cozy relaxing drink forget it. They have a trolley full of great booze tucked away in the side room - various spirits, liqueurs. They need to set them up on the virtually empty shelves and at least try and make it look like bar. Final gripe is the staff in this brilliantly lit bar have zero interest in what they are doing. Not a single smile or any expression of anything on both evenings I was there. Just a blank stare then back to the phone screen. The breakfast was excellent as were the staff - very helpful and smiley. Front desk were also great. However, to be considered of a International standard (they plan to join a major chain soon) they really need to improve spoken English

My stay at the Pullman Forum Hotel in Dongguan was nothing short of exceptional, largely thanks to the outstanding service provided by the front desk staff, particularly Linna. From the moment I arrived, Linna went above and beyond to ensure my stay was comfortable and enjoyable. Her professionalism, attention to detail, and friendly demeanor made a lasting impression. The hotel itself boasts modern amenities, spacious rooms, and impeccable cleanliness. The location is convenient, with easy access to nearby attractions and transportation. Overall, my experience at the Pullman Forum Hotel exceeded my expectations, and I would highly recommend it to anyone visiting Dongguan.

Very friendly and efficient staff, Linna was very helpful with my Visa problem , highly recommend staying at this hotel