Our stay at Djerba Aqua Resort started off on a rocky note, but after voicing our concerns to the team, the transformation in our experience was remarkable. By the time we left, we were already planning our return! This resort is actually a combination of two hotels: Djerba Aqua Resort and Ceasar Thalasso, which provides guests with the best of both worlds. The shared facilities and seamless integration between the two hotels added extra variety and excitement to our stay. The suite was spotless, well-maintained, and felt like a true home away from home. The staff were warm and welcoming, greeting guests daily with genuine smiles and personal conversations. It was lovely how they remembered details about our previous days, which made our stay feel all the more special. The resort’s security measures were also commendable. There were always security guards on site, which made us feel safe and comfortable throughout our stay. One of the highlights of our trip was the photography services offered by the hotel. They provide packages for personal, in-hotel, and outdoor photoshoots, as well as the unique and beautiful iris photos. The photographer was exceptionally caring and cheerful, always going out of his way to accommodate us. He captured our moments perfectly and added a lovely, personal touch to our vacation. The cosmopolitan mix of different cultures and languages at the resort made the atmosphere incredibly welcoming and enjoyable. Despite the diversity, there was a harmonious vibe throughout our stay—no conflicts, just a warm sense of community. The animation team, especially Pablo, deserves a special shout-out. His energy around the pool was infectious, and he made an effort to play music we loved, enhancing the atmosphere immensely. Dining was another highlight, particularly the à la carte restaurant. The food was exceptional, and the service was even better—Kamil went above and beyond, making every meal memorable. The bartender at Caesar Bar was another standout—an absolute gentleman who made us feel truly special. He not only created delightful cocktails but also personally delivered them to the pool, elevating our experience. Nabil was also incredibly friendly and made us feel at home. The spa, located in Ceasar Thalasso, was phenomenal. The therapist was respectful, gentle, and applied the perfect amount of pressure to leave us feeling utterly relaxed. It was a serene escape that added to the luxurious feel of our stay. A special mention goes to the White Party, a cocktail celebration of guests coming to Djerba. It was a wonderful opportunity to meet and mingle with other visitors and management, who made us feel incredibly valued. We were personally invited, and it felt like a true celebration of the Djerba Aqua Resort and Ceasar Thalasso experience. We also had the pleasure of interacting with Habib and Sameh from management, who were absolutely outstanding. Their attentiveness and genuine care for guests were second to none
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