Djerba Aqua Resort

Bon séjour

Excellent hôtel Accueil chaleureux Personnel très sympathique

Summary: Excellent value for money and perfectly enjoyable experience all round from the staff, food/drinks options, location and activities at the hotel and to partake in on offer near by. Special mentions to Dhaou, Reception Desk staff and the whole animation team especially Fifi. Firstly the airport to the hotel was a speedy 40min coach trip away. I was speedily checked in as had around 20min of the dinner service left when I arrived at 8:30pm and was very hungry so really appreciated the thought and action by the hotel staff on this. My luggage was kept safe by the nice porter Dhaou and he brought my case and showed me to my room and how to control the heat/air on which I appreciated. Dhaou each day would go out of his way to help and just come and say hello and chat if we spotted each other and he wasn’t with other guests. The room was recently refurbished and much to my surprise had a King bed (2 singles together) and an additional single bed since I was a solo traveller and EasyJet had stated a single room with garden view on the booking. The shower pressure, hot water and all services in the room were very good. A small issue with ants but I just left them to do their own thing and they were not intrusive but is something that should be addressed and not expected in a 4 star hotel. Equally and to my surprise for the time of year there were a lot of mosquitoes and you could see what was left of a few that had been smashed against the wall. I was bitten and luckily had some bike cream and antihistamines, but the bite was very itchy not like experience in the UK. Didn’t report either to the reception and I won’t list my room number other than it was in the number 90s so you know the part of the hotel and but really it wasn’t that much of an issue, could happen anywhere. Most of the hotel was nice modern and well kept including the gardens and the pool areas in the Aqua resort hotel. They are in the process of renovating more rooms so there are some construction noise but I think as the hotel was not at capacity guests were kept as far away as possible from the noise and you couldn’t really hear it in the day by the pool either. The Caesar Hotel which is next door and part of the whole complex meaning you can use the facilities of both not sure about the evening or daytime food though

Avoid This Resort – Major Disappointment and Misleading Advertising I strongly advise against booking this resort. Our experience was extremely disappointing due to several major issues, most of which were not disclosed prior to our arrival. Key Issues: • Half of the resort’s facilities were closed, including the water park, which was the main reason we chose this destination. • The gym does not exist, despite being advertised. • Food quality was very poor, with limited variety and low standards. • Wi-Fi is only available in the reception area, not in the rooms as expected. • The room condition was unacceptable, far below the advertised standards (see attached images, if applicable). • All entertainment and animations were only in French, with no options for English-speaking guests. • Noisy construction work started every morning at 8 AM, completely disrupting any chance of relaxation. This trip felt like a complete waste of time and money. We booked through LoveHolidays and feel severely misled by both the resort and the booking platform. I would not recommend this place to anyone, and I hope this review helps others avoid the same disappointment.

Honestly a very beautiful place where we enjoyed always everytime we came with family or with my partner xx The place is clean the weather is very nice the food is really amazing we would like to thank the reception and Mr Habib Mr Hasan for the very nice welcoming always Mr Lotfi and his animation team for all the good and the entertainment organisation and shows and evenings events And recommending for you this beautiful complex to visit and I give it a start more to make it 5 star ❤️

From the moment I arrived, I was really impressed. The grounds are beautifully maintained, and the entrance is spacious, clean, and welcoming. The staff couldn’t have been more helpful and friendly – they really made me feel at home. The rooms are big, tidy, and come with everything you need, including a safe. It’s a fantastic destination if you’re travelling solo, especially in the off-season – I met loads of other solo travellers and made some great friends. Food-wise, it was excellent! There were several live cooking stations making fresh food to order, plenty of salads, and a wide variety of options to suit all dietary needs. There are several pools on the resort to relax by, and the beach is just a short stroll away. Honestly, I had a great experience and would definitely return. Just one tip – avoid buying excursions off-resort. Unfortunately, we got scammed, so it’s best to book directly through the hotel to be safe. Highly recommend for a solo getaway!