Garden of Sun Hotel

Sehr dreckiges Hotel kein Stern wert Lage ist 15 Minuten von der Zentrale entfernt Zimmer sind sehr alt gefüllt mit Kindern dementsprechend sieht der Pool aus ich wollte ein Aschenbecher haben die haben mir ein Becher mit Wasser gefüllt und es mir als Aschenbecher gegeben für ein 4/5 Sterne Hotel ist es nicht akzeptabel. Aufzüge funktionieren teilweise man muss ungefähr 5 Minuten drauf warten. Bade Zimmer ist verkalkt und kein warmes Wasser.

Absolutely beautiful hotel, each room in the hotel has different stone look calved pictures which are gorgeous and unique, reception staff are really friendly and welcoming even took our suitcase to one side for us to save us pulling it around as we arrived. The chefs are lovely friendly people and make beautiful food with a variety of choice every night, me and my partner have definitely gained some weight going back for more of the food. Although it is all inclusive to grab your own drinks etc staff always ask you if you’d like them to grab a drink for you and are very well mannered. When it’s really hot outside they do have the doors closed and a member of staff waiting at the door for anyone who may wish to leave or enter so there is ( Not ) flies or bugs entering the restaurant and each item of food presented has its own tongue, labeled and presented with such care. They have a bbq section outside the restaurant and the meat is absolutely gorgeous absolutely everything is dealt with care and passion, the snack bar is open hours after dinner and before tea serving food like beef,chicken and vegetable burgers with chips, pizza, garlic bread, pasta, salads etc and the drinks bar outside next to the pool has exceptional cocktails. The lager is lovely and cold, perfect for the heat outside and you have access to tea and coffee at all times which is brilliant and I love how often you see them clean the coffee machines too. Cleaners do a wonderful job, leave fresh water bottles for you to put in your fridge, fresh bedding, towels and toilet roll every day, sweep floors and wipe surfaces. Staff member named Charlie advised everyone on their first day that he is always there to help with anything and informs everyone of all the boat trips visiting local islands, buggy and quad hire etc, really well mannered and really helpful. Hotel Photographer took mine and my partners photos which we did end up buying because they’re were brilliant, one of the best photographers we’ve ever had take our photos they’re so clear and so focused definitely having them framed. Security always around which is great really friendly but always watching cameras and who’s entering the hotel which is what we need our safety and wellbeing is definitely put first. Entertainment staff Rico and Dodo wonderful people they are perfect at their job always including as many people as possible for darts or water polo etc they know how to have a laugh and make so much effort for each and every single person, really hoping they still work there when we go back again later this year they deserve a medal, really really friendly lovely people.

At this hotel now not enough staff to cope now it’s busier Restaurant is like a free for all never enough cutlery tables take forever to be cleared so no where to sit flies everywhere because of this Food is ok although never hot enough although there is a microwave on hand floors are sticky Just clear the tables on going instead of leaving everything it’s really getting on my nerves having to clear a table myself to sit and eat or have a drink Flies were a problem near food although they have started to cover it now Iv complained Toilets are not cleaned enough Pool area Pool man is fab and tries his best to keep clean They have rules no eating round the pool area but no one takes any notice and can’t be bothered to take to bins just leave it lying about no glass glasses but again people don’t care so when they smash kids could get cut baby nappies are worn instead of swim nappies so twice up to now pool had been closed but none us telling them Blooming sort it out or what’s the point of announcing these rules when you don’t stick to them I for one don’t want to be waiting for the pool to be cleaned on a very hot day because of someone’s kids pooped in it cause they can’t be bothered with swim nappy I won’t come back and it’s a shame cause it could be a nice hotel