Usuario invitado
28 de octubre de 2024
Extraordinary location on Dhermi beach. Excellent hotel, with just a few details to improve. Very good,spacious room with balcony and fabulous views of the beach and sea. Great bathroom. Comfortable bed Fabulous rooftop with infinity pool. Reasonable breakfast served in the Arthur restaurant. Variety of choice but with very limited fruit Nice sunbeds and wonderful beach Now what I think needs improving: First the Service at the Beach club. Not very friendly, not very efficient, distant. In short, terrible service. Unbelievable having to pay on the spot, not being allowed to put the payment on the Hotel account. When asked why, the employee simply said it was because Hotel customers consumed it and did not give the room number. I travel all over the world and it has never happened to me. The noise from nearby bars is very unpleasant for those who want to rest. The service at reception was distant and very unfriendly. No smiles or friendliness. Although the Hotel has underground parking, our car was parked in an open field at the entrance to the Hotel. In summary, an excellent Hotel. Great facilities. Poor service, unfriendly employees. Terrible beach club service. Some things need to improve to be a fabulous Hotel
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