Residence Inn Philadelphia Great Valley/Malvern

Was extremely disappointed in the front desk on duty. My daughter an art project she had been working on for over a month that was the next week. She brought it with her to work on while at her volleyball tournament. She accidentally left it and when it was discovered I called back even asking to offer a reward but the front desk associate showed no compassion and was a little rude. It was very clear that this was valuable and it would have been nice to have received a phone call instead of throwing it away. In addition the door did not close on its own. You had to put pressure on it to close as well as it made a huge noise when it did close. Very unsafe. The shower had a little mold in it. The front desk associate who was working the evening shift was not kind

These are all suites, which I didn't realize. Nice having the extra space on a week-long stay. Breakfast was good. Overall, very positive experience. I'll stay there again on my next visit.

Called and asked for an earlier check in, and it was no problem at all. Our whole experience was amazing and convenient. The king suite was the perfect room, we cooked dinner and relaxed on the couch and in bed, we will be staying again in the near future

We have stayed in this hotel since it was opened. It has been very good but our last stay last week was not good anymore. Carpets are dirty, couch has stains and very noisy. We really did not enjoy it, looking for better options for next time.

What i loved about the our stay was the convenience of check in, our room was beautiful,clean and quiet. Breakfast in tue morning was delicious with a lot options for even the picky eaters 😊 overall it was a great experience and ill definitely stay again

Spacious room with kitchen. Great breakfast buffet. Good area and location. Facility a little tired but well maintained