Usuario invitado
9 de abril de 2024
HELL HOLE, DISGUSTING, FILTHY, SHOULD BE TORN DOWN, GET NEW MNGMT. They ignore calls from customers, ******* reps and their own corporate resolution team. Childish! Own your sh*t! I wouldn’t let my dogs stay here! Spiders, broken TV’s, blow dryers that don’t work, my room was left open by housekeeping for approximately four hours. I was traveling alone and came back to it being propped open by the Deadpool arm. I had cash, jewelry, and I was traveling alone. God knows who could’ve entered my room… I left a review on another platform and the GM contacted me to let me know that he would refund me, and for a month now, I have been chasing that refund between the hotel and *******. The only thing that needed to be done was for them to either answer an email that ******* sent, answer phone calls from their corporate, or answer a phone call from ******* and evidently that’s too difficult because ******* still has not been able to catch up with an employee at a hotel, whose doors are open 24 seven.
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