Usuario invitado
30 de marzo de 2025
Dear Team,
we cancelled our booking of both days after reaching and seeing the bad conditions of resort as rooms size are not according to the sizes which were shown there is not forest view from balcony for which hotel had charged extra 1000 rs per day per room but there is no such forest view, only one small garden is visible.
Doors of the room are not working properly, toilet seats are broken in 2 rooms there is no basic facility like water bottle, bath kit etc.
the swimming pool which they shown is not as per the pictures, there are tooo much of pollutant, mud in swimming pool, it is not working condition there is no any security guard on the entry of main gate we ourselves opened the gate and enter the hotel and we picked our luggage by ourselves.
there is no such facilities in rooms, they provide us tea which is of very poor quality and hte cups and glasses are not clean properly.
we are having one child around 3 years of age and 2 senior citizens aged 73 and 65 years respectively
there is no lift facility adn provide us rooms on 1st floor
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