Fairfield by Marriott Dehradun

Great service and overall experience!

Clean and nice hotel Spacious room Nice breakfast

The bad experience started even before we left. Our group had booked n been given a confirmation in April of 2024. 3 weeks before our arrival, the hotel sends us an email telling us our first night had been cancelled without giving us an alternative. Their excuse was that it was caused by a technical glitch n that the hotel had been booked out by a wedding event. Our local friend then went to the hotel to demand compensation because it was affecting 4 couples who had come from Europe, Australia n South East Asia. The hotel then made arrangements to house us at another hotel for the night. Upon returning to the Marriott we were given a horrible room. The usb ports next to the beds didn't work n the technician could not fix it, the bathroom had only one hand towel n no face towels. The worst was to come in the evening. Just below us was some party and there was music thumping till 11pm. There was no consideration for other guests. A really bad experience.

Hotel stay was comfortable and staff was supportive. We even booked a full day cab service frok hotel. Our driver, Mr Praveen was very helpful in ensuring we reached all our destinations on time. With his help, we could even visit some tourist attractions post our office work, and still made to airport.

Awesome stay and happy for we are choosing this hotel. and special thanks to Neha from pano restaurants she is to kind and caring and Naveen , Khushboo are giving us very good service at pano restaurants……thank you so much for take care off us very well.

We stayed at the Fairfield by Marriott, Dehradun, from 22-24 December, 2024. The hotel is conveniently located amidst serene and picturesque surroundings, and yet just 2 minutes drive from the main shopping centres on Rajpur Road. The hotel is modern and relatively new with all essential facilities. Rooms are spacious, clean and well maintained. We had deluxe king-bedrooms that commanded excellent views of the Mussourie hills. The beds were very comfortable, providing very good quality sleep. The sofa provided doubled up as an extra bed for a third guest and was very comfortable. I haven’t seen anything like this in any other hotel. The housekeeping staff were very friendly, courteous and helpful. The restaurant was very spacious, without any crammed feeling, with both indoor and outdoor seating arrangement. It commanded excellent views of the hills on one side and forest on the other side. Food was excellent, with a wide array of dishes in the buffet spread. Restaurant staff were very friendly and helpful and our special thanks to the chef Mr. Naveen, who ***** with his team, went out of his way to make us comfortable and make our stay memorable. Overall, it was a very delightful and comfortable stay in a friendly environment. We would certainly like to come back here on our next visit.