Usuario invitado
30 de agosto de 2023
This was our first time staying at a Super 8 which unfortunately was the most disgusting Hotel that my wife and I have ever stayed in and we have stayed in many hotels all over the world. We lasted 1 hour, lodged a complaint and was told that we would not receive a refund as we had already been there for an hour but that we would receive a refund for night 2 & 3. I lodged a complaint with *******, they then sent an email to the Manager who flat out denied that we had lodged any complaint and also said that we left the hotel without saying a word, which was an outright lie. The room stank, my wife sat there holding her nose, the pillow had hair on it, the bed sheets had not been changed and there was a piece of folded newspaper that must have fallen out of someone's pocket in-between the sheets. The bathroom was absolutely disgusting. The guy on the reception was a decent guy just trying to do his job.
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