Aizhan
3 de mayo de 2025
Well, we stayed in this hotel for 4 days and it was catastrophic.
First, there is no window in the room with access to fresh air. When we booked a room on trip it was written that it has a city view, I will tell you the truth it is not having any view at all. All you can see is white walls and ants chilling in the room. The window is looking to the corridor but it doesn’t provide any access to fresh air.
Secondly, the bathroom is really small and you probably will face the door while doing your things. The sink is small and full of ants having bath procedures. Turning on the shower is a total quest, because it doesn’t have any signs what person is supposed to turn to make it work!
Thirdly, the place itself is very loud and you won’t have any silence. We woke up several times per night and things didn’t change at all.
And finally, the towels are disgustingly bad, you take shower and wipe your body with it and towel linens are sticking to your body and you are still wet:( we asked staff to provide other towels but there wasn’t any cotton towels at all.
When you are leaving staff asks to leave your keys at the counter which is really suspicious. We left once and our cotton towels were taken away, I was asking staff to return them back, they did but it was very unpleasant knowing that someone opened the wardrobe without our permission
We had to ask a blankets because there weren’t any in the room. AC wasn’t working properly, no fresh air so I got sick. Avoid coming to this place if you don’t want to get sick, you will be breathing the same air every day without any possibility of ventilation:(
P.S. there is no lift, be prepared to carry your belongings and luggage upstairs
We modified our booking to change dates and make an earlier checkout, they declined my request and didn’t refund money.
I don’t know why they have such a good reviews here and on Google.
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