Darlington East (Morton Park)

Impressed by modern check-in system and the room itself was excellent. Tracy on Reception improved our experience due to her friendliness and willingness to interact with us beyond the specifications of her role, e.g we discussed the charity book section by the entrance, and her input helped me to choose a book.

In a very handy place for what we wanted to do. Breakfast in the beefeater attached was awesome! Staff all very friendly and accommodating, but big massive shout out to Tracey on reception for the warmest of welcomes! Tracey went above and beyond with her hospitality, all our needs were taken care of. Thank you Tracey! You rock!!!

£149 per night, far too hot a very poor fan set up. not particulary clean either under bed not clean very old looking run down especially in bathroom

The staff have been so friendly and helpful during my time here (extended twice due to unforeseen circumstances). Feels clean and fairly modern, good parking. Thanks for making my stay comfortable despite the hot weather.

Great friendly and helpful staff, but unfortunately they are operating a building not fit for purpose. We stayed here for a wedding weekend early summer with temperature lows/highs of 14/24 degrees. Our room temperature remained at 26.5 degrees the entire night, despite open window (or at least as for as it opens with the child protection, which clearly previous guests had already tried to remove) and full blast desk fan. Staff spoken to on the night and the next morning confirmed that there is a known ventilation problem in the building which Premier inn will not fix due to cost issues. Premier inn did not honor their good night guarantee as they claim air-conditioning is not advertised. Apparently Premier Inn believes it reasonable for guests to expect room temperatures far exceeding the daily highs throughout the night. If you enjoy a Sauna, this is the place for you, if not try the Travelodge just down the road.

Can't fault it. For a budget hotel it has everything. Room was clean and tidy. Bathroom was spotless. Staff polite and professional. We've stayed at Morton Park many times and it's never disappointed. Didn't have breakfast this time but have in the past and it's always been of excellent quality. Meat free options available which is great. Overall, a great place to stay if you're visiting the area.