Sirios Village Hotel & Bungalows - All Inclusive

Lovely Clean Modern Hotel Great Reception Expansive and well spread out 3 lovely size Pools to Cater for everyone All the staff are hard working 'Friendly and Helpful The Room we had was modern spacious Clean and Comfortable With a Private pool The Restaurant was a bit Disappointing and the Pool Bar Food and Drink was not Fantastic The all inclusive Drinks were not very pleasant Food was Ok now issues with it but in my opinion was not Four Star and Restaurant was very Canteen like The Beach wasn't really Far but could be a hike for some Overall was a great break on a lovely island With plenty to see and do and explore

This was our second visit to Sirios Village, it’s the friendliest hotel I’ve had the pleasure to visit. The food is amazing and varied. The rooms are stunning and the staff are very helpful. I am busy booking my next holiday at the moment and it is going to be back at Sirios Village. I have stayed in some lovely hotels in South Africa and many other countries and this hotel is right up there. No complaints whatsoever. I can’t wait for my next trip.

We returned after visiting in September because we wanted a relaxing fuss free week away and that's what we got. Prior to arrival I requested a room similar to the one we had last year and was delighted that they were able to manage this for us. It was also a nice surprise to find a lot of the rooms, including ours, had been renovated to a nice standard and they are bright and comfortable. When we arrived we were welcomed back with big hugs from the bar team who remembered us from last year, it was like we'd never been away and once again they looked after us fantastically the whole time that we were there, making sure we never had an empty glass in front of us! The reception team were also immensely helpful when we wanted to book trips to the Samaria Gorge and Knossos and took a genuine interest in how we had enjoyed our excursions when we saw them afterwards. The restaurant team do a fantastic job of ensuring everything runs smoothly and that the whole area is kept immaculately clean even during the busiest times. Overall we love it here, we have no complaints and will definitely be back in the future when visiting the Chania area.

Really enjoyed our stay at Sirios. The staff were extremely helpful and efficient. I lost my phone when on a private day trip and when I got back they even called Google for me to see if they could help get me access to my email. The staff went above and beyond. The hotel was clean and very comfortable. Gardens beautifully maintained. Lemons and oranges growing there. Cats were very friendly. The food was tasty, plentiful and super varied. We went all inclusive. Lots of local Cretan dishes and nightly variations in the menu. Healthy options galore. Guests were a nice mix of nationalities with many Germans and Scandinavians who behaved much better than many English I have sadly witnessed on other holidays....This was refreshing. It's a family hotel and there wasn't any rowdy behaviour. All in all really enjoyed it here. Crete was beautiful and this hotel was a great base from which to explore the island.

Stayed for 2 weeks for our honeymoon room 232. The first impressions were fantastic. Everything was very clean from the lobby, pool area, and room. The room was quite basic, no kettle, so if you're an early riser, be aware that you can't get a hot drink until breakfast at 7.30. The fridge had 2 bottles of water in when we arrived, and the fridge worked well. Bed was comfy and was actually a double not 2 singles pushed together. This was a big bonus for us. Lovely views from the balcony that was a good size. It had a small table and 2 chairs plus 2 larger chairs. There is a light above the doors to the balcony on a night it only lights one end and leaves the other end quite dark. The dark end is the end nearer the entertainment. Rooms were cleaned every day to a very good standard. There were a lot of sun beds available round the pool. However, there are not many umbrellas, and the ones that are there are fixed in place. These were normally reserved early, but you could always find a place to put beds if happy to be in the sun. The pool bar was close, and the queue was never very long. Soft drinks were on a help your self bases. The rest you had to order. The drinks that are included in all-inclusive were limited, and the prices for the other drinks seemed expensive compared to bars nearby. The staff at the pool bar came across as unfriendly and sometimes rude. The larger didn't seem to have any alcohol in it, I would be interested to see what % it actually is. The food was cooked to a good standard, and there was a lot of choice. Meats were mainly served in different sauces and styles depending on what night it was, eg. Bbq, Italian, Asian. If you are a fussy eater, the "basic" were repetitive, chips, salad, and spaghetti with 2 sauces to pick from. Breakfast had the same choices every day. However, there was a lot to pick from, and definitely had something for everyone. The snack bar had the best food in our opinion. The pizza was fantastic, and the giros were very good and made in front of you. There was also a large choice of sandwiches that could be toasted, hot dogs, popcorn, and a whippy style ice cream machine. In all, we enjoyed our holiday. However, we did feel it could have been made better or easier with a few small improvements like a kettle in rooms and an airer to hang swim wear, ect, outside to dry, option to upgrade to include all drinks. I would definitely say this a hotel better suited to families rather than couples.

Received an outdated room that didn’t reflect the pictures online. When I asked the front desk I was told no one could help me until the morning. The 4 other rooms of the family I was traveling with all received modern rooms that reflect the pictures they have posted online.