Aura Suites

Poor service at the reception, I was asking the reception to help me print several pages of documents on 6th March afternoon, the girls at the reception said no and ask me to send the file via email to the hotel. And the ironic is: printer exactly aside the reception. What a wonderful service!

Not so bad. Normal conditioned hotel. I am Not sure i will stay here next time.

We arrived in Dar es Salaam with no hotel accommodation booked and, fortunately, a friend put us in touch with the Aura Suites Hotel and we were accommodated within the hour. The hotel is a modern 16 storey block situated on the outskirts of Upanga and approximately 1 kilometre from the city centre. The reception area is very clean and spacious and the staff very welcoming and friendly. There are two restaurants, one for breakfast and one for lunch and dinner with a good variety of food catering for all cultures. The buffet breakfast, which is included, was magnificent and the presentation outstanding. There is also a health spa. We were allocated a two-bedroomed apartment, both with ensuite bathrooms plus an additional toilet near the entrance. The combined lounge and dining area was very large and had a good view of the city. There was a completely separate and well furnished kitchen next to the lounge. All furniture and furnishings are modern and neat and the air conditioning system effective. The outstanding feature of our stay was the level of service provided by all the staff. The staff always had smiles on their faces from reception to catering and housekeeping. Everyone was pleasant and helpful and quite willing to do anything to make our stay more pleasant. Always greeting us and offering to help make our stay more comfortable. The general manager and manager were always available and constantly checked to see if there was anything we needed. We recommend this hotel very strongly and are sure you will not be disappointed.