Country Inn & Suites by Radisson, Dahlgren-King George, VA

Out of date!! You could hear noises form the hallway like someone was standing right next to you.No note about the pool being renovated on web site.Room not very clean. Stayed one night had to leave for an emergency was told was going to get a refund nope charged me for what would have been my whole stay. Never will I nor my family be staying here.

The hotel is convenient to Dahlgren base as well as shopping and restaurants. However, they are undergoing a "complete renovation" Also, however, that doesn't excuse the condition of the room I was given (for 9 nights). If it would have been a one night stay I could have overlooked most of the issues, but it wasn't, so I didn't. Initial: room reeked of mildew. I combatted this by using housekeeping's odor eliminator spray (I used a lot) and kept the a/c fan on the entire time I was in the room and that seemed to at least keep the smell knocked down. The bathroom was basically a disaster. The toilet was unacceptable: small, cracks and marks on the seat, way low to the ground. Grouting/sealing at the base was discolored and peeling away. Shower head was unacceptable. Non-maneuverable, poor water dispersion, poor water pressure. No stopper/plug in the bathroom sink. Window was unacceptable. Almost like it was stained or something. There were what appeared to be nicotine stains (drips) on the wall across from the bathroom. Carpet had spots/stains. Door was drafty. The smoke detector was literally hanging by wires from the ceiling. Service was hit or miss. I was told upon check-in that my room would only be serviced every 3 days. Which I thought was odd, but whatever. Third day rolls around (Saturday) I had the "do not disturb" sign out (I forgot); housekeeping didn't knock, didn't ask, just slid a note under the door saying (in essence) since I had the do not disturb sign on the door, they "didn't disturb" So it was 5 days until I got fresh towels. It took a day or more extra until my trash was taken out and the bed was made for the first time. I voiced all my complaints (about the condition) to the hotel the day after I checked in when they texted me and asked me about my stay. Hotel said they would follow up with me, that never happened. Contacted Choice Hotels corporate and told them everything (and sent photos) and that seems also be a dead-end. All in all this was a most unpleasant and unacceptable experience. I would not recommend this hotel, I would not recommend the Choice brand (which encompasses a lot of different hotel brands) and I definitely would not repeat.

I was seeking a hotel with a pool for a small family getaway. I confirmed the pool was operational before booking. My children love swimming pools and were so excited until we arrived. The pool looked like a pond. To our bitter disappointment the pool maintenance had been neglected. Could you imagine what our room could have been like. I can’t speak to it because I decided not to enter the hotel. I was sure the pool was a reflection of the entirety of the hotel. Either way I wasn’t going to risk the health of my children. It went downhill from there. The hotel is unable to provide me a refund when I didn’t even check in. I am unable to reach anyone at the front desk. I am only greeted with a dial tone when trying to reach them. What I thought would be a simple refund process with the concern for health and safety, became hours of explaining how unsuitable their product was for only a 20 percent markdown. In conclusion, my review for this hotel with a pond is unhealthy, swimless, and a complete lack of customer service. Maybe someone else can review the interior. No thank you!