Hoteles cerca de Đà Nẵng Railway Station, Da Nang

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

Nice place overall and the staff were all very friendly and helpful throughout our stay. Breakfast and drink options were great as well, which made the experience better. The hotel itself looks beautiful and has a nice atmosphere. However, we did encounter insects in the room including a lizard, cockroach, and flies during our stay :( Not too sure how they managed to get into the room, but it did affect the overall comfort. We also didn’t dare to use the bathtub as it did not look very clean to us. Other than that, the place does look really nice and the service from the staff was good.

La propietaria estaba muy entusiasmada y nos ayudó a reservar un coche para el aeropuerto. El coche conducía muy bien y de forma constante, ¡y era más barato que agarrarlo! Desayuno incluido, opcional, la ubicación también es buena, tranquila en el ruido, la habitación es limpia y grande. Nuestra habitación tiene un pequeño balcón, y es muy cómodo sentarse en el balcón por la noche ... En general, estoy satisfecho.

La habitación es fantástica, pero me pareció que el hotel podría mejorar su sistema de descarga, ya que el agua tarda en llenar la taza antes de poder volver a descargar. Hay bastante suciedad en una esquina de la habitación, pero en general todo es maravilloso. En cuanto a las instalaciones, me encantan todas, especialmente la piscina cubierta y el gimnasio.

Overall, we had a good stay. The hotel was clean, and the location was perfect for us. The only downsides were that housekeeping was only provided every three days and that we had to pay a 2 million VND deposit, which was inconvenient at the end of our trip because we had to exchange the money again after it was refunded. We also suggest installing blackout curtains, as too much light came through the windows early in the morning. Other than that, everything was great.

Mi amiga y yo nos alojamos en una habitación doble durante cuatro noches. Desde nuestra habitación podíamos ver el océano, aunque no justo enfrente. Incluso pudimos ver el Puente del Dragón, aunque a lo lejos. La piscina infinita en el piso 19 ofrecía una vista fantástica de la playa justo enfrente. El desayuno era variado y delicioso. No supimos usar la televisión de la habitación, así que no pudimos ver YouTube ni Netflix. Hay muchos restaurantes y spas cerca del hotel, y la playa está justo al lado, así que es una ubicación ideal para disfrutar a poca distancia a pie. También recibimos un cupón para una cena durante nuestra estancia, que usamos la última noche. Como ya habíamos cenado, solo pedimos un plato para compartir, ¡pero el personal fue muy amable y atento! La encantadora empleada que nos atendió al hacer el check-out escuchó nuestras historias del viaje y disfrutamos mucho charlando con ella. Nos comentó que estaba estudiando japonés, lo cual nos alegró mucho.

This hotel is awesome! I plan our anniversary at this hotel and ask for some decorations. And the hotel heard it and provided what I want, and extra give us a lovely small strawberry cake with some fruits. Really appreciated it very much. Everything is good, cleanliness, environment, high floor with good scenery view, nice bed and pillows. Only small disadvantage is the location is quite far from city (around 4km), but it’s ok because we using grab service which is reasonable fare for us. Definitely will come back and stay at this hotel again!

Es una buena ubicación, 200m a My Khe Beach, 1 min a pie calle Buen precio también Pero pienso que al comprobar el tiempo, si el cliente se retrasa un poco, el receptor nos llama mejor que venir a golpear la puerta de recordatorio comprobar el tiempo

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

Este lugar era muy bonito y limpio, sobre todo considerando lo barato que era. Desafortunadamente, con el calor, nos resultó imposible ir caminando al casco antiguo o a la playa, pero tomamos taxis que solo costaron unos 50.000 dongs, así que no fue un problema. El único problema que tuve fue que cuando quisimos lavar la ropa, no había nadie en recepción, y el único número de contacto que nos dieron por si necesitábamos algo era el de esa recepción. En resumen, una estancia muy agradable, y simplemente tuvimos que lavar la ropa en otro sitio. ¡Gracias a nuestros anfitriones!