polllyyy
21 de agosto de 2024
AVOID THIS HOTEL. This is the worst accommodation in Da Nang that I have ever stayed in.
Firstly, when I checked into the hotel, no one warned me that when I checked out I would be billed for the water I drank (two bottles of water were changed daily). For two bottles of water I was billed 60,000 VND!! Although all hotels provide water for free. Secondly, the air conditioning worked very poorly, my remote did not work and the temperature could not be adjusted. Thirdly, the hotel is not soundproofed, every night I could hear my neighbors walking along the corridor, having fun and yelling. On the last night of my stay, an unknown man broke into my room around 2am and tried to get into the room while I was sleeping. It turned out that at the reception, by staff's mistake, he was given a card for my room, although I was still living in this room, no one even apologized for this! In general, the attitude is very bad, no one helped me with my suitcase. elevator only from the second floor, so be ready to lift all your luggage to the reception yourself. also the room was supposed to have a window, but the window turned out to be a dummy. there was rust in the kettle, the shower head was leaking.
the only plus in the hotel is the cleanliness and cleaning, they really cleaned every day and gave out clean towels every day, also the location is very close to the beach.
overall I am very disappointed and was forced to move to another hotel to spend the rest of the vacation there.
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