ELC Da Nang Hotel

Es muy bueno. La habitación es grande y tiene un balcón con vista al mar. El servicio también es bueno y el desayuno está bien. Muy buena relación calidad-precio.

La vista al mar desde el hotel es muy buena. El servicio también es muy bueno. ¡Vale la pena recomendar quedarse!

La habitación es bonita, pero el servicio está un poco atrasado. La piscina es vieja y huele mal. El personal del hotel se registró a las 14:00, ni siquiera un minuto antes. Hacía tanto calor de 12:00 a 14:00 que no podía soportar encender el aire acondicionado.

Excelente ubicación y servicio. Sin embargo, la limpieza y las instalaciones podrían mejorarse. La piscina estaba abierta, sin embargo parece que no ha estado limpia durante mucho tiempo.

Hotel encantador. Habitaciones amplias y balcón con vista al mar. Servicio amable. Lo recomiendo.

The hotel's breakfast is exceptional, and I can't fault them in that regard. However, the furniture requires better maintenance, and the cleanliness of the units could be improved. The lack of a dedicated concierge was inconvenient, as I had to handle my luggage independently. Although the staff eventually assisted me, they could have been more proactive in providing assistance to guests. Due to unforeseen circumstances, my bus was delayed to the hotel. I contacted the hotel to request either a one-day postponement of my booking or a cancellation, but both requests were denied. Consequently, I forfeited a fully paid day of my reservation. I believe the hotel could have demonstrated greater flexibility and understanding in this situation rather than prioritizing financial gain. During my stay, my daughter's birthday occurred, and I kindly requested the staff to simply assemble and sing "Happy Birthday" to her, which would have taken a mere two minutes. Despite their initial agreement, they failed to fulfill this request. Overall, based on these experiences, I am unlikely to return to this hotel in the future.