Sanouva Da Nang Hotel

Las habitaciones son pequeñas y las instalaciones parecen viejas. La cabina de ducha no era impermeable y tenía agujeros aquí y allá. Incómodo usar el fregadero. Agua salpicando y fluyendo por todas partes. El servicio fue amable y bueno, pero cuando hice el check out, me pidieron que pagara el gel de ducha que no estaba en la habitación. Desde el principio pensé que solo debía quedar una botella de champú, así que usé mi propio gel de baño y se lo expliqué, pero seguían pidiéndome dinero, diciendo que originalmente había 2 botellas pero ahora solo tengo 1 botella. Afortunadamente, me liberaron porque la foto del estado de la habitación enviada a un conocido solo mostraba champú. Casi incluso me preguntaron el precio de un bote de gel de ducha que ni siquiera podía ver. El portero fue amable y siguió abriendo la puerta y cargando mi equipaje, al final escuchó toda la situación y se disculpó. Sólo el portero y el personal de limpieza parecen amables. Si va aquí, asegúrese de tomar una fotografía del estado de la habitación tan pronto como ingrese. No sé con qué me taparé más tarde ㅠ El desayuno era realmente delicioso. Había mucha variedad y el sabor era bueno, así que estaba lleno... Sólo de pensar en el desayuno me dan ganas de volver, pero no sé qué más pedir.

Hotel is close to the airport which was what we wanted! When we arrived by taxi the staff was quick to help bring our luggage up the stairs to the hotel! Not sure how mobility impaired people would have entered. We had our room upgraded which was nice, it felt like living in a colonial residential master room. Bed was firm and really comfortable. The morning light through the curtain will hit directly in your faces tho! Enjoyed the large room size. The hotel decor was nice, I believe they recently renovated common areas. The room itself and rest of the hotel is on the dated side, the water temperature in the bath/ shower fluctuated and wasn’t stable. The food was mediocre but generous. Gym and pool are small. Didn’t try the spa, though you should book beforehand. Service was friendly. Good restful stay overall.

I love how the staff made a surprise( as requested)for my friend upon arrival to their hotel, sing a song to her and a little gift.❤️ well recommended

Pros: ✅ As soon as you get off the car, a bellboy proactively comes over to help with your luggage. They even assist in carrying it up to your room via the elevator and introduce the room facilities—very thoughtful service. ✅ Complimentary 30-minute hotel massage. ✅ Free buffet-style afternoon tea every day (3:00 PM - 4:30 PM). ✅ Daily buffet breakfast with surprises (6:00 AM - 10:00 AM)—40% of the menu changes daily. The Pho is different every day, allowing you to taste both local Vietnamese and international cuisines. ✅ Rooftop swimming pool—stunning and perfect for photos! You can lounge on the chairs, chat, enjoy the breeze, and soak up the sun. (The pool water is quite cold.) ✅ Gym room with an absolutely breathtaking view. ✅ Welcome dessert + flowers. ✅ Extremely comfortable mattress. ✅ Overall clean and cozy environment. ✅ The front desk staff are polite, very friendly, and always smiling. ✅ Located in the city center—walking anywhere is super convenient! It only takes 10-15 minutes to reach places like Dragon Bridge, the night market, and trendy restaurants. ✅ Great window view from the room! You can see the pink church, theater, and temple. ✅ Complimentary refreshing drinks in the lobby, with a different selection every day. ✅ Calling a Grab is super fast and convenient. 👍🏻 Cons: 🫣 The air conditioning takes a while to cool down. 🫣 The shower water pressure is a bit weak.

The room was clean with full amenities. Big enough for a couple. Location was great with walking distance to lots of eateries and the market. Easy to get grab taxis.

The staffs all are very helpful. They upgrade me to a bigger room and higher floor. The hotel is within walking distance to the dragon bridge and the pink danang church