Homewood Suites by Hilton Cypress Orange County

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We paid a significant premium to secure their largest and best suite, and the hotel itself is fresh, modern, and attractive. Water pressure in the shower was impressively strong for a new hotel, which was a huge plus. However, there were serious drawbacks: parking was not complimentary, the Wi-Fi was poor, and worst of all, the bedroom AC was incredibly loud — easily the noisiest I’ve ever encountered in a hotel. Breakfast was mediocre, and despite our Diamond status, a late checkout was offered only at a ridiculous surcharge of $75 per hour.

Lovely new hotel! Our room with two beds was huge. We enjoyed having the sitting area so that we could spread out a bit. We only stayed two nights so didn't get a chance to use the kitchen area for cooking, but it would come in handy for a longer stay. Location is convenient to shopping and felt safe. All of the staff we encountered were friendly. The breakfast had a nice variety and was well stocked both mornings. Would highly recommend this hotel when visiting the Cypress area.

I would like to extend my heartfelt thanks to Jeovanny, the general manager, and his amazing staff, especially on the top Amanda, Mathew, Christine ,Ereck and Kevin. You truly made my stay memorable. Special thanks also goes to the kind breakfast lady who went out of her way to prepare egg-whites for me, as I don’t enjoy ordinary scrambled eggs. I thoroughly enjoyed every moment of my stay. The team also supported me in making my business trip productive by assisting with receiving my bought online orders and printing important documents. This was my second stay, and it certainly won’t be my last. I’m already looking forward to returning. If I could, I would give this hotel 10 stars for the exceptional service but since I love coming back, I’d like to share few recommendations to elevate the experience to an A+ level of excellence: 1. Add a safe box in the rooms for enhanced security. 2. For guests who don’t eat pork, I suggest including a daily fixed breakfast option with beef or turkey, rather than offering it on selected days only. 3. Improve the lighting in the living room by adding more lamps to create a better reading environment. 4. Introduce discounted rates for long-term stays, such as one month or more, and offer additional extra discounts for stays of six months or longer. 5. Place a water dispenser near the rooms starting from number 100 on the ground floor for added convenience. Thank you again for a wonderful experience. I can’t wait to come back!

A bit of a drive, but after 5 hours of driving from Vegas, it was nice to relax in a clean, comfortable and very spacious room. Front desk staff Ms. Amanda was friendly and accommodating prior to our arrival via text/app. It was late night when we arrived and asked for extra towels. The staff came by our room with it within minutes. We appreciated their assistance. Amenities: outdoor pool, gym, laundry facilities (credit cards only), free parking and free breakfast. I think there might be free beers in the evening, too. We brought our 2 small dogs, but there’s a fee. Location: nearby Costco (short walk, but long lines just to get inside); Red Robin restaurant, Chevron, Trader Joe’s, horse race track, Blk Dot Coffee and lots more. Evening mist (fog) was a rare treat for us - love it! Room: most spacious room we’ve ever stayed in; full kitchen with dining table and 2 chairs; lots of cubicles and closet. Unfortunately, sofa wasn’t a sofa bed. Nonetheless, we enjoyed our brief stay.

Great hotel! New around the area and definitely impressed with its staff! Management are also chill and were there for all my needs. Complimentary breakfast and a great patio to be with friends and family. Area is clean and next to a Trader Joe’s and Costco.