Hostal El Grial

Very accommodating staff and a very comfortable bed, I had everything I needed for a fair price and they offer free breakfast in the mornings. Hot showers and I wasn’t cold at night. The location is amazing! I will be back :)

A wonderful “ bed & breakfast” for younger international travelers with 8 immaculate small rooms in a historic building. The staff is always helpful & friendly ( a little Spanish is helpful to guests). Love being in the Hip “ San Blas “ area.. the street is lined with little restaurants . Vey good value .. simple accommodation with private baths. Good breakfast. Request second floor.Amira makes every guest feel special .. she can assist with tours, taxis, reservations. “ Amazing Amira”…

After spending 6 weeks in the Amazon I planned to do some travel around Cusco and wanted to find a reasonably priced hostel with private rooms. I found El Grial through *********** with a private en-suite room for a great price. When I arrived the quality exceeded my expectation. This place feels more like a hotel than hostel. The building itself is really good. I was a bit concerned about the noise as the place is open plan and the doors are very thick but this area in San Blas is really quiet and like I said, this is more like a hotel than a hostel (not loud and no late partying in the common area). This place is incredibly clean. The room is tiered, bed is made land towels replaced everyday. The staff are absolutely wonderful too. Super helpful and friendly… extremely tolerant of my awful attempts at Spanish. I liked this place so much I decided to rebook following my Inca Trail trek. The staff were more than happy to store my bags for the 4 days and had them waiting for me in my room when I returned. Highly recommend this place, especially when considering the price

Fiz reserva no Hostal El Grial, pois estava em viagem com meus pais na cidade de Cusco, Peru. Na noite anterior à reserva, uma pessoa de nome Amira me mandou mensagem informando que um hóspede passou mal e resolveu ficar mais tempo hospedado. Assim, ela me perguntou se eu poderia me hospedar em outro hotel, de mesmo proprietário. Como as acomodações do outro hotel eram inferiores, respondi que não gostaria de trocar minha reserva. Assim, Amira me disse que eu poderia cancelar minha reserva, e que ela não teria acomodação para mim. Dessa forma, fiquei sem ter onde me hospedar, em pleno feriado, com meus pais que são idosos. Fui forçada a cancelar minha reserva, pois o hotel não quis mudar de quarto o hóspede que prolongou sua estada! Achei completa falta de respeito pelo cliente, e acho que um hotel que faz isso com seus clientes não deveria funcionar!