hoosier16
23 de septiembre de 2024
This is the best Hampton Inn I have ever stayed at. It looks brand new and I was told it is 6 years old. The common areas were clean and in great repair. The king room we had was designed well and clean. I also liked the amenities in the room. Beyond the hotel itself, the staff were fantastic. There was an issue with our room at check in. Tracy at the front desk was friendly, helpful and solved the problem immediately and sincerely apologized for the issue. Every employee we encountered from the housekeeping staff to the breakfast lady to the front desk was friendly and helpful. Breakfast was typical Hampton, but everything was there and in good supply. Both ladies who took care of breakfast were friendly and attentive and kept things clean. Cumberland is not that large, so you are close to everything. You will hear noise from the interstate, but there is nothing they can do about it. I definitely would stay there again.
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