Lee valoraciones de usuarios sobre hoteles en Crans-Montana

Grand Hôtel du Golf & Palace
3.2/542 Comentarios
Not the hotel it apparently used to be! Dirt, dirt, dirt everywhere, rude general manager (Aloysia Ghio-Airaldi-Rielle) and poor state of building facilities. The experience we had in this hotel was far away from 5 stars (as advertised on booking sites). The owners clearly treat this hotel as a golden goose and don’t invest in it at all. The hotel is in dire need of repairs and upgrades, and the staff is doing their best to barely keep it going. 1. The rooms are extremely dirty with stains everywhere, and the furnitures are not functioning (cabinet doors held closed by paper, etc so it’s not falling open). 2. The common area is disgusting, every chair in the restaurant has stains on it, the walls are also stained and marked everywhere. 3. Spa is a disaster, steam bath is so old and not renovated, that the pieces of the wall stay in your body when you touch it (see the picture). The sauna was not working. 4. General manager Aloysia Rielle is rude, behaves like she is doing you a favor to let you stay there. Terrible and completely unprofessional treatment. Conversations with her are on the level of a 5 year old. She’s also saying to your face that the hotel doesn’t have a 5 star rating and the ranking on websites is not certified by the Swiss Hotels Association. 5. The crew doesn’t speak English, menu in the restaurant is not in English and no one is able to translate it properly. If you like clean hotels and a nice experience, this one is definitely not for you. Suggest you find something else in beautiful Crans Montana.
Hôtel de la Forêt
4/538 Comentarios
We stayed at Hotel de la Foret in February 2022. There were four of us (2 adults and 2 children) in a family room at the back of the hotel (so no balcony). There was plenty of space for four, with 4 single beds (two pushed together). Wi-Fi (vital for teens) was good. Always lots of hot-water. Found the hotel quiet at night. Breakfast was excellent every morning, with cereals, bread/toast, teas/coffees/hot choc, pastries, fruit, ham/cheese, yoghurt. Plenty to stoke yourself up with for the day. The hotel is well located, about a 3 minute walk to the Etoile bus stop, from where you can catch the free buses in either direction. We went to Barzettes and started our day on the Violettes lift most mornings. The buses always arrive exactly on time! In the evenings we normally took the bus into town to a restaurant then walked back (about 15 mins downhill). The staff were friendly, but the only negative was our experience of eating in the restaurant. We ate there twice. The first night it took 40 minutes from ordering to receiving our food. Just about acceptable. The second time it took over an hour, maybe 1h10m. Communication was terrible and there was no apology or offer of compensation. Ultimately after I pointed out that this was appalling service, they took some money off the bill. I am aware they were short-staffed due to Covid, but we were the first in the restaurant and others arrived, ordered and left before we even received our food. That aside, we enjoyed our stay and I would recommend the Hotel de la Foret for families or as a budget location in Crans Montana.
Hotel Helvetia Intergolf
4.3/545 Comentarios
It was our first time to Crans-Montana. Upon our arrival, the staff was pleasant and accommodating. The two women at the desk spoke English (as well as French) which made checking easy. They provided recommendations on where to eat and what to see. Although I had arranged my golf at the Ballesteros course, they offered to contact the club. Breakfast had a full range of food including omelettes made to order. The room was clean and the view tremendous. I could sit on our private balcony in the evening to watch the sunset reflecting off the mountains.
Hotel Olympic - Montana Center
4.2/512 Comentarios
Situato in posizione strategica nel centro di Crans Montana, a due passi dal ****** e dotato di comodo parcheggio privato. Eravamo già stati anni fa, in una precedente trasferta di lavoro in questo Hotel di Crans Montana e devo dire che, non solo il ricordo positivo è stato confermato, ma il giudizio è ulteriormente migliorato! Proprietario gentilissimo all'accoglienza e da subito si percepisce in generale un senso di ospitalità e serenità, che mettono subito a proprio agio gli ospiti. Camera ampia, con letto matrimoniale comodissimo e tv Samsung di ottimo livello, dotato di una notevole selezione di canali. Pulizia ottima, bagno con doccia confortevole e prodotti dispenser di alta qualità. Sicuramente il nostro punto di riferimento in paese. Consiglio anche il ristorante interno : cucina tipica di qualità. Consigliato!
Hostellerie du Pas de l'Ours "Relais et Châteaux"
4.7/541 Comentarios
Stayed at this hotel in the midst of one week Fall break trip with 3 year old daughter and husband- superior hospitality. Small hotel that was getting close to closing for the season, so we were among the last guests to stay there, so the hotel was very quiet. We were upgraded to a larger room as we were celebrating our anniversary- the size was perfect for our family of three! Lovely balcony that we sat on daily- had a lovely breakfast outside the dining room as well as inside. Loved the daily baked treats they brought up to our room- the aesthetic is very pleasing and rustic. We were a bit unlucky in that it was quite cloudy and turning a bit cold during our stay, so we were inside a bit more than hoped, but the room was very comfortable and welcoming.
Hotel-Restaurant le Mont Paisible, Crans-Montana
4.4/536 Comentarios
Reasonably priced with friendly and helpful staff. Clemence is particularly charming and knowledgeable. She secured discount cards for us and made great restaurant recommendations and dinner reservations when we couldn't do it online. Ask for a view room -- the balcony facing the mountains is well worth it. The room was cozy and clean, clean, clean. The only downside was the narrow, slippery tub/shower combo. We were there in August and the place was not full. Not sure what it would be like in the peak ski season -- crowded, I imagine! The breakfast was a varied buffet. There's a nice bar with a great view, and the restaurant served dinner 5 nights/week (not Sun/Mon).

Preguntas frecuentes

  • ¿Cómo puedo reservar un hotel a través de Trip.com?

    Para reservar un hotel en Trip.com, solo tienes que acceder a la página de «Hoteles» y seleccionar tu destino, las fechas de viaje y el número de huéspedes. A continuación, puedes consultar todas las ofertas de hoteles disponibles y seleccionar la que quieras reservar. Por último, solo tienes que seguir las instrucciones que aparecen en pantalla para introducir tus datos de pago y completar la reserva.

  • ¿Cómo puedo encontrar ofertas de hoteles en Trip.com?

    Hay varias formas de encontrar alojamientos a buen precio en Trip.com. Por ejemplo, podrías seleccionar un rango de precios para filtrar los resultados de tu búsqueda, o podrías ordenar los resultados por precio para que aparecieran primero los alojamientos más baratos.

  • ¿Dónde puedo encontrar ofertas de hoteles en Trip.com?

    En Trip.com, encontrarás una amplia variedad de ofertas y promociones de hoteles durante todo el año. Puedes descubrir fácilmente todas nuestras ofertas especiales en la página de ofertas. Además, si te has afiliado a nuestro programa de Recompensas Trip.com, podrás beneficiarte de descuentos exclusivos al reservar hoteles.

  • ¿Cómo puedo reservar hoteles al mejor precio?

    En ocasiones, reservar hoteles entre semana es más barato, aunque esto depende de la temporada.

  • ¿Cuántos hoteles hay disponibles en Trip.com?

    En Trip.com, puedes encontrar más de 5.000.000 de hoteles en más de 230 países o regiones. ¿Aún no sabes qué hotel te gustaría reservar? ¡Navega por nuestra plataforma para encontrar el alojamiento ideal!

  • ¿Puedo cancelar o cambiar mis reservas de hotel a través de Trip.com?

    Todo depende de las políticas del hotel y de la fecha de cancelación, por lo que te recomendamos consultar las políticas aplicables en la página del hotel. Para cancelar o cambiar una reserva, inicia sesión en tu cuenta de Trip.com, accede a la sección «Mis reservas» y sigue las instrucciones que aparecen en pantalla.

  • ¿Cómo puedo ponerme en contacto con el servicio de atención al cliente de Trip.com?

    Para ponerte en contacto con nuestro servicio de atención al cliente, visita la página de «Ayuda» de Trip.com y haz tu consulta. También puedes ponerte en contacto con nosotros por teléfono o a través del chat, dependiendo de tu ubicación.