Résidence Pierre & Vacances Premium Les Chalets du Forum

酒店入口很隱蔽，找半天都找不到。酒店前台也很冷漠。酒店沒有提供洗漱用品連拖鞋都沒有。入住期間還有工作人員直接拿他們鑰匙開門進來。退房要自己打掃衞生扔垃圾，不然就要扣按金90歐元。還要自己打掃衞生。我住的是酒店？！按金300歐元扣了一個月到今天都沒退。已經一個多月了。攜程説先補償，現在也在踢皮球！攜程還要求我提供銀行賬單流水明細，從2月20號到3月24號的！

- Helpful and friendly staff and reception. - Always reachable by phone and very accommodating. - Generously offered a one-hour late checkout upon request. - Provided detailed information about the area when we needed it. - Displayed a positive attitude and made us feel at home. - Spoke English fluently. - Our family thoroughly enjoyed the stay, and the location was perfect for us. - Close to convenience stores, the best hot chocolate, restaurants (5 minutes' walk), and ski shops (1 minute away). - Highly recommend them! --- - طاقم عمل واستقبال متعاون ولطيف. - يمكن الوصول إليهم بسهولة عن طريق الهاتف وكانوا متجاوبين للغاية. - قدموا ساعة إضافية لتسجيل المغادرة بسخاء عند طلبنا. - وفروا معلومات مفصلة عن المنطقة عندما احتجنا إليها. - أظهروا موقفًا إيجابيًا وجعلونا نشعر وكأننا في المنزل. - يتحدثون الإنجليزية بطلاقة. - استمتعت عائلتنا بالإقامة، وكان الموقع مثاليًا بالنسبة لنا. - قريب من محلات البقالة، وأفضل شوكولاتة ساخنة، والمطاعم (على بعد 5 دقائق مشيًا)، ومتاجر التزلج (على بعد دقيقة واحدة). - نوصي بهم بشدة!

I stayed in the Chalets du Forum Apartments in March 2022 and had some reservations based on the mixed reviews I read before the trip but overall was very happy with the accommodation. The location of the apartments is excellent. They are centrally located in Courchevel 1850 and about a 2 minute walk to the main ski lifts. The apartment itself was fairly modern and appeared clean and well maintained. The kitchen had everything you would need. The included wifi was reliable. The reception staff appeared to be friendly. I had read some reviews about peoples skis being stolen from the locker room. But the locker room appeared very secure - maybe they've changed it. The locker room area is accessed with a code and within the room each apartment has its own fairly large locker that is locked with your apartment key. Some minor complaints I would have: 1. Check in time is after 5pm but check out time is 10am - this just seems unreasonable. 2. Very little sound insulation in these rooms. You can hear everything on the road outside. Its not a very busy road but I was woken frequently by people making noise outside in the middle of the night. 3. At certain times the shower was very hard to use - alternating continuously from very warm to freezing - this appeared to be at times when other apartments may also have been using their showers. Overall though I was very happy with these apartments and I think they represent excellent value for money at this price for this location.