Hôtel Annapurna

Este es un hotel exquisito para personas que buscan un servicio extra especial. Está a pie de pistas, por lo que es muy fácil entrar y salir a esquiar sin necesidad de coger transporte. La zona de SPA también está justo en las pistas, por lo que puedes quedarte en el jacuzzi mientras tomas los rayos del sol y contemplas las increíbles vistas que te rodean. El desayuno y la cena fueron muy buenos y los cócteles en el bar del vestíbulo son imprescindibles. Vienen con un montón de bocadillos, aceitunas, decoraciones adicionales y son muy sabrosos. Hay un servicio de transporte gratuito las 24 horas, los 7 días de la semana, al centro de la ciudad, por lo que cada vez que quieras ir de compras, visitar un restaurante/club nocturno o regresar al hotel, llegan en menos de 10 minutos. Todo el lobby y áreas exteriores están decoradas con obras de ARTE que hacen la estadía aún más placentera. También utilicé los servicios de spa y masajes y la peluquería; estoy muy contento con ambos. El único inconveniente es que el equipo de reservas es un gran desastre y una gran decepción, pero si tienes nervios y una vez que llegas al hotel, te olvidas de a ellos.

Llevo 30 años alojado en el Hotel Annapurna. Es una propiedad familiar cálida y amigable y el personal siempre es encantador. La ubicación, directamente en la pista, es una gran ventaja. Es una propiedad adaptada a los niños, por lo que los niños reciben un buen apoyo. Es un hotel de 5 estrellas de calidad y sin pretensiones. Muy recomendable.

Used to stay in this hotel when i was a child and decided to go to Courchevel 20 years later and stay to the same hotel !! Best experience!! The hotel makes you feel like home!! Lovely rooms with amazing view! Bathrooms and rooms were equipped with everything you need. Every night we had a little gift in the room. Cleaning service came 2 times per day the room was so clean. Staff were so polite made you feel so welcome. Shuttle service was top as they go to the center every 15-30'. Everyone looked after us and made our stay wonderful. Room service especially breakfast was so fast and breakfast options were amazing i would take something different everyday! Staff in the ski room were super polite and helped with the ski boots and everything. The bar had amazing drinks. Fondue restaurant had the best fondue i've ever had. Thank you for such an amazing stay! Will be back!!

We had a pleasant experience at the hotel however, there were a few instances where we believe improvements could have been made to enhance our stay. 1. Upon check-in, we were not provided with a tour of the hotel and its amenities and so we were unaware of the complimentary breakfast. 2. We had requested to ski on four days however, the concierge incorrectly charged us for 5 days. The hotel failed to offer any compensation or alternative solution, leading to a substantial charge. 3. Unfortunately, we inadvertently lost our key due to an error on our part. The previous guest had also lost their key, and the hotel did not have a spare. Consequently, we were forced to pay for the lock change. Most hotels provide key cards, and if that was the only key available, we would have appreciated prior notification. In total, we accrued charges that could have been avoided if not for the miscommunication that occurred during our stay.

I love this Hotel. I came here 10 years ago and it is the best experience both of my stays.

Don't choose this hotel! Our holiday was destroyed without any compensation. We are shocked by the management of this hotel. Cynicism and indifference to clients! Very weak level. We asked to speak with the General manager, but they refused, and others are not solving anything. This has never been seen anywhere in the world. We were from January 14-22, 2024 with a 3-year-old child in a family suite consisting of 2 rooms. We also stayed here last year. There were many disadvantages (weak room service, constantly cold tap water, strong disgusting smell from the bathrooms and the chemical smell of main playing room (the ice field room), but we decided not to change the hotel this year and in vain. On January 18, at the main entrance to the restaurant, where all breakfasts and dinners are held, a girl named Chiara/Kiara was placed, she was constantly coughing and sneezing, sore eyes and a red face, with a fever, absolutely sick and spreading the virus in the most crowded place! Nowadays this is a Crime. Instead of distance and quarantine, she worked all the time and communicated closely with people, insistently accompanied us to the table and followed us. She, being sick, tried to play with my son. Why is she doing this?! Why is management doing this?! My husband demanded that managers replace her Three times and they ignored us three times!!! On these dates the hotel was almost empty, with only 5 tables occupied for dinners. As a result, she passed on her virus to my son, the next day he fell ill with a temperature of 40, we called a doctor, he felt worse than ever, I had to give him an antibiotic for the first time. We had to be in quarantine in our room for the rest of the days, while that sick worker continued to work! Instead of at least some help or compensation, the hotel demanded money for every little thing. We always tip everyone. I don’t mind the money, but hotels of this level don’t do this anywhere! The hotel has posted photos about wearing masks and maintaining distance. But the workers themselves do not comply with this! Sick workers openly sneeze and cough without masks, without distance, without quarantine! In addition, like last year, the hotel has big problems with sewerage. Bad smell from all bathrooms. There is NO HOT water in the morning (it is impossible to wash the child between 7 and 16 hours, I waited 30 minutes and it did not become warm). Last year we were in a family suite on a different floor. It was the same. There is a strong chemical smell in the main playroom (-1st floor of The ice field room), it is impossible to stay there for more than 15 minutes.. Why the hotel does not make repairs is not clear. But the hotel made renovations in the restaurant.. Why?! The main problems had to be solved: sewerage and the playroom. This is not the place for people with children. The design of the restaurant and bar area last year was much better, now it is absolutely not beautiful, without style, it loo