Hôtel Courcheneige

Here’s the updated review with your additional points included: Pros: • Excellent Pizza: Truly a highlight and worth mentioning. • Ski-in, Ski-out Location: Extremely convenient for avid skiers. • Well-Equipped Ski Room: Great facilities and attentive service. • Friendly Staff: A pleasant surprise, with consistently warm and welcoming interactions everyone from the reception, bar, luggage guys etc (yes even from the French staff!). - clean rooms Cons: • Poor Communication: Emails to reception and concierge often go unanswered or receive inconsistent responses, with different staff handling the same query haphazardly. • Slow Restaurant Service: Dining experiences are delayed, which can be frustrating after a long day. • above Average Food Quality: Beyond the standout pizza, most dishes are unimpressive. • Lunch Seating Not Guaranteed: Even as a hotel guest, your seat at lunch for pizza is not guaranteed, and the hotel doesn’t inform you of this in advance. • Outdated Design: The hotel feels dated, with low ceilings and an overall old-fashioned ambiance. • Tiny Elevator: The main elevator barely fits two people at a time, making it inconvenient during busy periods. • Inconvenient Access: Getting from the parking area to the reception requires walking about 150 meters and taking two separate elevators. • Limited Dining Hours: The restaurant closes between lunch and 6:45 PM, which is challenging for families with young children who eat earlier (around 5:30–6:00 PM). • No Room Service: A surprising omission for a hotel of this caliber. • No Minibar: Rooms lack minibars, a standard convenience in many hotels. • No Shuttle on Saturdays: The hotel shuttle doesn’t operate on Saturdays, forcing guests to pay €40 for a 2-minute drive to town or ski school. • Challenging for Beginner Skiers: If you have kids who are beginner skiers and need to take them to ski school, it’s a hassle. The school is not within walking distance, adding to the inconvenience. • Infrequent Shuttle Service: Operates hourly instead of being available on demand, limiting flexibility. • No Cigar Room or Outdoor Fireplace: Smokers are left to brave the freezing cold at night, despite ample space for a cozy indoor or outdoor smoking area. • No Spa or Wellness Facilities: There’s no spa, swimming pool, or wellness center, which is a major downside for a mountain resort. • Limited TV Options: TVs in the rooms only have standard French cable channels, with no access to Netflix or similar paid streaming services.

This was our fifth visit to the hotel so we knew what to expect and were not disappointed. The level and quality of service improves year on year and the location is unbeatable. It would be very hard not to return again.

Our second time staying at the Courcheniege. The improvements in the hotel since our last stay are all positive. We had a great time and will definately return. Great location, great value and the staff is very friendly and attentive. My only negative is that there is little help with the bags to and from the car upon checking in or out. Otherwise all positive.