"We were visiting south Italy and our flights had an overnight stay in Rome. I ended up booking a room at Villa Alma for the night as it is close to the airport. The taxi from the airport dropped us at the entrance to the street instead of driving us to the front of the building. The driver was also rude and dismissive. It was late when we arrived. So about 10:30pm. Normally check in to Villa Alma closes at 9pm but the owner (Opi??) was waiting for us outside to guide us to the building. Since the taxi did not take us all the way to the door, we were not clear which building to go to but Opi waiting for us outside really helped. Opi was furious that the taxi driver was rude and also made us walk. When we told him what we paid for the ride, he told us he overcharged us and that was wrong. He said he was planning to go to the airport in the morning so he could drop us off as well. We went for a walk and had dinner. This is a nice neighborhood with a canal running through it. It has bridges over it. The view is nice. Also there are plenty of restaurants and bars open in very easy walking distance. We enjoyed our walk a lot. It seems this neighborhood has some festivals in summer so it might be good to go back. Anyway the room was clean, smelled good, well maintained and overall pleasant. We stayed at the room in the first floor (half a flight of walk up) Opi had a breakfast ready for us when we got up in the morning. He had juice, filled croissants, yogurt, coffee, tea etc. Overall I would say the breakfast was nice. He ended up driving us to the airport (along with somebody who works there) as he promised and refused to take money to make up for the bad treatment we had by the taxi driver the night before. We insisted but he refused it. Such a nice guy who made us feel good and happy to meet him. In general I prefer to not to write negative only reviews. But I made sure to write when somebody goes above and beyond. So in general this stay was definitely a good one."

"El personal del hotel es muy amigable y amigable. Hay una variedad de desayunos, es un hotel situado en la montaña. El hotel está cerca de la ciudad de 30 minutos a pie. El hotel ofrece un autobús de transbordo a la ciudad, pero sólo a las 16:00, si se aplaza hasta la hora de la cena, será mejor, porque el estacionamiento de la ciudad más reciente es tenso, la infraestructura del hotel es muy buena, La piscina seca Sauna, la calidad de la comida del restaurante es aún alta, las bebidas de bienvenida y la cena de cena y bebida son gratis, el sabor normal no es sorprendente"

"Buscábamos alojamiento en el lago Gardas por 6 días. No queríamos un hotel sino un apartamento de vacaciones con la posibilidad de cocinar por nosotros mismos. ubicación: El alojamiento está situado en las colinas de Garda en el pequeño lugar de Costermano. Un coche es necesario para llegar de A a B. Alojamiento: La instalación es muy amplia con muchos apartamentos. Entre muchos verdes y muchas posibilidades de asiento que todos los habitantes pueden utilizar. Hay una gran piscina con piscina infantil y está maravillosamente situada en el sol. El apartamento en sí era muy espacioso y perfecto para nosotros tres. Teníamos un apartamento en el techo sin balcón. No lo reservaría más en el futuro. Por un lado, por el transporte de la maleta al cuarto piso, por otro, simplemente faltaba la posibilidad de sentarse en un balcón. El equipo era muy bueno. Sólo era lo que necesitaba para vivir. También nos fue puesto a disposición un bebé (a un precio de 2 dólares al día). La cocina estaba muy bien equipada. Por lo tanto, para nuestros fines es perfecta. Seguramente volveremos."

"We have had a lovely week at Poiano. Myself, husband and twin girls aged 15. We went self catering so can not comment on the food, We found 4 gorgeous restaurants all within a 5-10 minute walk outside Poiano. Highly rate all of them but La Laterna was our favourite. We enjoyed the spa (they do family hour for €5 per person) all 4 of us also had the most gorgeous massage. The apartments are dated but very clean and the beds are so comfortable. The pool area is huge and we never had trouble getting sunbeds no matter what time we went. There is a shuttle bus taking you into Garda every 30 mins and return is the same. We never had a problem getting the bus I believe there were 2 running whilst we were there. We did swimming and Tennis but there is also football, Golf, Paddle ball, there is a kids club and pool activities throughout the day. There is a limited shop which is only open 8am-10am (it could really do with opening for a couple hours in an afternoon as well in my opinion). Absolutely everything is billed to your room (drinks, tennis, spa, food) absolutely everything so keep your receipts so you can go through the itemised bill you get when you check out, ours was spot on. The location and views are fantastic. All in all we have had a fantastic week and would definitely return."

"El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la El hotel es un hotel muy limpio y muy limpio, y es un hotel muy agradable explorar las ciudades del día y volver a la piscina. Nos quedamos en la habitación 136, así que tuvimos un hermoso balcón y una habitación separada (a la bañera) con baño y jets!"

"Amigo, personal útil. Linda habitación limpia. Grandes instalaciones y cerca del lago. Bellos jardines. Alimentos y bebidas fueron deliciosos. Bien valer el dinero. Definitivamente volvería!"

"What a culinary experience….The spaghetti with lobster and burrata were fantastic, the fried calamari and prawns were perfect not to mention the Neapolitan pastry desserts which were superb, thanks for the beautiful experience we will see you soon."

"Muy bonito hotel con personal amigable, que le da consejos sobre la región y las actividades, y un gran servicio. Las habitaciones son grandes y deliciosas desayunos. Muy bonitos jardines con una piscina perfecta. Seguramente volveremos. "

"I can only recommend more because of the friendly staff, the extensive area with many sports offers."