Relais La Corte dei Papi

Персонал не говорит на Английском, чтобы получить ответ на простой вопрос нужно ждать 40 минут пока администратор договорит по телефону, с комарами на территории отеля бороться не принято. Я бы назвал это гостевым домом средней руки, а не пятизвездочным отелем

My wife and I stayed here in early October this month for 3 nights during our 17 day trip to Italy. We have stayed in similar properties in this region of Tuscany several times before, and unfortunately this has been our only negative experience. It wasn't terrible, there were several good amenities at the boutique hotel, the best being the restaurant. However the room we stayed in (#26) was below average. It was damp and musty, very uncomfortable bed, very dark all the time (during the day), outlets didn't work, the patio wasn't really a patio as the door/window to the kitchen was right next to our door so we couldn't really sit outside without excessive noise and employees working all the time. Worst of all though was that the shower did not work, the rain shower head had no water coming out from it, and the hand-held shower handle was broken so the only way to get yourself covered with water was to hold with one hand and try to clean yourself off with the other, and in addition the shower door did not close properly so the water went all over the bathroom floor every time you took a shower. When I explained to the front staff after our first night the issues with the shower, the response was "we're sorry, we're waiting for some parts to fix the issue". So they knew about the problems, yet never offered us another room or any compensation of any sort. At $500 Euro's per night, too many other options are available in this area to have to go through this aggravation. I know we will never stay here again, and you should seriously consider other hotels in the area.

So beautiful and the staff was amazing. The restaurant had the best food we had in Italy, everything was delicious. Don’t forget to try their wine, it’s wonderful! Loved the Cortona area, and had a wonderful stay. Definitely planning to go back!