Cristallo Resort & Spa

This hotel is a dream! It is in the top 3 hotels we have ever stayed in ever. It is just so incredibly beautiful. Very refined, elegant and beautiful hotel. We know quite a bit about hotels as I was a Travel Consultant for a decade for the likes of AAA, Uniglobe, etc. and my husband’s family runs a nice hotel…so we have seen a few to say the least ;-). I cannot remember if I did a review or not on this hotel, but it has always stayed with me, so I did another just in case, as the world took a nosedive when we got back from this trip, so not sure I ever complimented them on what a fabulous job they did with our large group. We saw this hotel and stayed there with a large group in late January 2020 - it was fantastic then and I am sure it still is! Sadly, we had to leave this gorgeous hotel after 5 nights, but we hope to return soon. From the lobby, to the bar, to the restaurants, to the spa/pool and the exquisite rooms - this hotel is a destination on it’s own, much less the incredible city of Cortina, Italy. It is worth every penny/euro to stay in this dream of a hotel. Even though it feels a bit old world, they have kept it up to high standards/quality and their choice of fabrics, decor, etc. was near perfect. We were a big, fun, lively group of Americans (yes, some of us can be loud, sorry about that on behalf of them ;-) but they handled us beautifully and accommodated our needs well and treated us great, so thank you. We highly, highly recommend this hotel.

Excellent stay with very kind staff. Would highly recommend (knowing there is an upcoming renovation beginning Spring 2023). My wife and I particularly enjoyed the pianist, Paulo Carcano, who played beautiful music each night (and even learned one of our favorite songs!). Can’t wait to return in the future.

This hotel delivered a perfect stay - rooms, service, food - the works. We had a lovely suite on their top floor. The rooms have a beautiful Tyrolean feel (which is what you want) and of course great views (with the hotel being on a hill overlooking Cortina on one side and Faloria on the other. All the dining options delivered in terms of service and food. The concierge was always on top of things (I wish I had written this review sooner and could list all names) and the shuttle service into town and the slopes was seamless. Spa area is lovely with a large indoor pool, hotub and lovely sauna area. The whole stay left us with lovely memories.

Why dear cristallo if you hope to have a blow out party on the closing night , don t you simply shut the hotel down the night before ? 1. You close the bar and common areas down , where are your paying customers suppose to entertain themselves ? 2. The whole staff is looking after the party members , how do your paying guests get any service ? 3. The music is blazing well into the night , how are your paying guests suppose to get any sleep ? I thought this was one of the classiest hotels In the Italian alps, badly let down. pls don’t pay 800 euros when you can’t even sleep , worse than a motel on the Las Vegas strip . No sense of etiquette , propriety , or class! If you choose to have a party , do it on your own time not on Your customers’ dime ! Shocking, absurd and downright vulgar behaviour form this establishment !

Our experience at the Cristallo was magical. Every aspect of the stay was lovely - highly in part to the amazingly kind and helpful staff and wonderful Piano player, Paolo. You are taken care of from the moment you arrive and it was probably one of the best hotel experiences my husband and I have ever had as everyone made us feel at home. Paolo even learned a song for us on the Piano and sang over night to remind us of home! Woww what a great group of people running the Cristallo - they sure know how to take care of their guests and create an unforgettable experience.

The hotel sits high above the town so the views are incredible. The free shuttle runs to the lifts at Tofane and Faleria and to the town center and is quickly available. The continental breakfast buffet is varied and delicious and both restaurants were great.