Hôtel les Jardins de la Glacière

Really unpleasant arrival. I had written two messages informing the hotel that we would arrive 2 hours earlier, yet I did not get a reply at all. When we arrived -we had no choice as we traveled by train -the receptionist was really rude, extremely unfriendly and walked away leaving us in the smelly hotel lobby without any offer that we could use the terrace or have some drinks in the bar. There is no restaurant at the hotel. For dinner, one needs to walk 15 minutes to the restaurant „Refuge“ further up the Valley (walk along the street). The outside area is not well maintained with filthy lean chairs and dirty tables, although the area next to the riverine is really picturesque. I was ridiculed when I asked for transport (bus) to Corte at the reception. They offered us an e-Scooter for 35€ / day. I asked for a map of Corte, but the reception did not have any. The room was ok and clean. The entrance door and the toilet near the breakfast area dirty. Upon departure, I had asked for a taxi. Instead we were picked up by an ambulance (!) that charged us double to get to the train station (20€ instead of 10€ we were charged when coming).

Beautiful location and could be a great hotel but current management don’t seem to care much and service is average to poor. Toilet seat in room was not attached! They had no tonic in the bar and no butter left for breakfast. We forgot a pair of shoes in the room but « nobody had seen them » when we called 2 days later. The price is outrageous for this hotel! 185 euros for a double room.

We booked with a group of other friends at the Arena le Refuge but were told that we were to be 'upgraded' to the Hotel Les Jardins de la Glaciere which was nearby. On arrival we were received by the manager/owner who gave us a hostile reception and the impression that arriving at the hotel was causing a nuisance. We enquired about eating and discovered that there was no restaurant for dinner in our 'upgraded' hotel. On asking where we could eat more hostility was encountered and we were told that we would have to walk into town some 2km. When we asked about a take away meal we were agressively told that we would have to eat it in our rooms. We asked about a restaurant in a neighbouring hotel which was clearly the competition as it wasn't mentioned to us. The manager/owner very reluctantly called the restaurant to confirm that it was open but put the phone down before we could make a booking. It was all conducted in a very unfriendly, inhospitable and rude manner. The room had problems in that the toilet did not flush in the morning and the control knob for the shower fell off. We reported this to the other manager/owner who was disbelieving, sarcastic and rude. This is the worst experience in a hotel we have ever had having travelled the world. The hotel owners/managers have the most terrible attitude towards guests and this was experienced by our travel companions too. DO NOT STAY HERE!

We booked 3 rooms at the Hotel Arena le Refuge in Corte. As the location is out of town it was essential for us to have a restaurant. Before we traveled we were told that we were all ‘upgraded’ to the sister hotel, Les Jardins de la Glacière nearby. When we arrived we had a hostile reception which got worse when we asked where we could eat. The room had a toilet that wouldn’t flush and a shower knob that came off in your hand. This hotel had no restaurant and the restaurant in Le Refuge was closed. We asked if we could get a taxi the 2km into Corte and were told that no taxi would go such a short distance. We enquired about a take away but were firmly told that we would have to eat it in the room. We then asked about the restaurant close by in another hotel. This was clearly the competition so wasn’t mentioned to us. We asked if they could be called to see if they were open and this was done very grudgingly. At check out we mentioned the problems in the room which was greeted with a very sarcastic, disbelieving ‘Oh really’. This appalling establishment seems to be run by only 2 people who we believe are the owners of both these hotels. Clearly, neither of them has had any hospitality training. Having travelled all over the world we have never met such rude, condescending and sarcastic staff in an hotel or stayed in such a terrible place. If this was an upgrade from the Hotel Arena le Refuge we hate to think what that must be like. We strongly recommend that you DO NOT BOOK AT THESE HOTELS.

Une honte faire une réservation arriver à l’hôtel pour nous dire qu’il n’y a pas de chambre finalement une soit disant erreur de chambre alors que sur le site et au téléphone il y avait bien une chambre de disponible à fuir l’hôtel restonica au dessus est très bien au cas où

Mooie locatie, nette kamers, prachtige omgeving, maar zeer ongeïnteresseerde eigenaresse. Ze zat zelf de hele dag in de zon op het terras of aan het zwembad. Er was verder geen personeel voor een kop koffie, dus met tegenzin werd het voor je gemaakt.