La Quinta Inn & Suites by Wyndham Corpus Christi Northwest

Room was damp with dirty torn carpet . The television didn’t work and when I called the front desk they put me on eternal hold . After waiting, I went to the desk . The desk person said she had been busy but she was sitting in a chair in the corner and the phone was laying on the counter . She then told me they were booked and didn’t have a room to move us too or another television to change ours with . About an hour later the fire alarm went off in our room and I returned to the desk . Different person due to shift change . She said it wasn’t our room . That the fire panel said it was one the third floor . The guest on the third floor said his wasn’t going off . This desk person was able to move us down the hall . This room was equally dirty and damp . The fire alarm continued to go off in the first room and could be heard in the room that we were now in . I also had family in three other rooms, that could hear the alarm and had issues in the rooms with cleanliness. We traveled 6 plus hours to a funeral and had no choice but to stay and make it work but it won’t be a place we will be returning too . Maintenance came in as we were leaving and silenced the alarm quickly too bad it couldn’t have been done 9 hours earlier when we were wanting to sleep .

I always travel with my service dog and was pleased to see this location had a "dog area". This area had grass well cut, however, there was trash everywhere and the doggie waste station was broken. The waste basket was on the ground and there were no waste bags in the receptacle. I always have bags with me but it's nice to know they're available should a guest forget theirs. The elevator floor linoleum was very old and dated with chips in it upon entering. The floor I was on was quite noisy all night. There was a smaller dog barking non-stop for hours. A baby crying/wailing for about 15 minutes( so loud I could hear the baby in my room), the room next to me had their TV on super loud until after 3:30 a.m. I know it was this time because my dog had to relieve himself at 3:10 a.m. The staff was the shining light here. The check in agent was friendly and very efficient. The housekeepers were all very friendly as they all said hello upon passing any of them and the check out agent was friendly. Maintenance crew were nice when I ran into them in the hallways. The staff is what kept me from giving this location all poor ratings. The location was alot further from the beach than I anticipated. Probably won't stay here again due to location and conditions described in review.

I arrived late due to getting off of work. When I arrived, the receptionist was asleep. That part didn't bother me. I was very impressed with pre-check in. When I got to the room, the room was filthy!!! Also, the AC was not working. Mind you, I got in at 130 AM. I was so tired after driving for over 3 hours. Never again will I stay at this location!!! I stay at La Quintas all over, and this is by far the worst location!!!

STAY ELSEWHERE!!! I never write reviews, but felt it was important so others don’t waste their money. The outside and lobby are deceiving. Once you turn down the hall is when the truth comes out. The halls smell musty. The elevator floor was chipped bad. We entered our first room and the main light in the bathroom was out. I let the front desk know. They moved us to a different room because the maintenance man was not there to put a new bulb. The new room was subpar and filthy. You could see smudges on the headboard where the clean pillows were leaning against it. There was a layer of dust buildup on the shelf below the sink. The curtains were torn. There was a good sized sticky spot on the carpet. The light bulb in the lamp was missing. There was writing on the furniture. The lid on the tank of the toilet didn’t even fit that toilet. You could hear everything going on in the rooms and hallway. The towels looked and felt to be about twenty years old. (No exaggeration) They were faded and rough. On the second day I passed by the laundry room and requested fresh towels and wash cloths. They said they didn’t have any clean ones but got our room number and said they would deliver some when they have some. I was about to enter my room and saw a housekeeper a few doors down with a load of fresh towels, so I asked her for some. She would only give me two towels. I let her know that I booked the room for four people and needed four towels. She refused to give them to me and told me to take it up with the front desk. The only reason I ended up with four towels is because the nice lady in laundry kept her word and delivered the towels I requested earlier. The hotel staff (other than the nice laundry lady) and management do not care about the customer. If they did then these problems would not still be going on. Read the previous reviews from 2023. Those customers were complaining about how filthy the place is and management replied to their reviews stating that they appreciated their feedback and take it seriously. They do not. Nothing has been done to remedy the issues. This place is filthy. It needs new management, lots of deep cleaning and updating. I added photos. I hope they come out clear and you are able to zoom in to see the details.

Will drive out of my way to stay at a different hotel before I go back to this one. The friendliness of the staff is its only redeeming quality. But it’s not enough for me to want to go back to this hotel.

The outside of the property is deceiving, it looks ok but the floors in the room where filthy. The carpet was girty and the tile flooring was sticky. When I brought it to the attention of the desk clerk, she told me they have been busy and don't have the time to shampoo the carpets. I do not recommend this property and there are several others in the area. I suggest you check them out.

Ok location! Check in was fast as well as check out! Room smelled like it had just been sprayed with roach spray. The carpet was covered in dog hair which was very unpleasant.(good thing neither of us are allergic to dogs) water got hot which we loved!

When my wife and I arrived at the hotel all we did was put our belongings in the room and left. The room looked ok. When we returned later that night, around midnight, I noticed while in my bear feet that the tiled floor was sticky and the carpet was gritty. If it had not been so late I would have requested a different room. When I got in the shower I noticed the dirt washing off the bottom of my feet as soon as they got wet and when I got into bed I noticed the bottom of my feet where dirty. My wife always wears socks to keep her feet warm but when she saw how dirty they where she throw them away. The next morning when I checked out I told the desk clerk the flooring in that room was filthy and that housekeeping need to take the vacuum cleaner off the cart. Her response was the carpet needs to be shampooed but because they are so busy they did not have the time. She gave no apology or a compensation, which we were not expecting, for the condition of the room. If the floors were that dirty just how clean was the room. Does housekeeping just come in and make the bed, pickup the trash and replace the toiletries.

Hotel room sheets and comforters were stained - room smelled moldy and dingy ... loud guests all night breaking glass, fighting for hours in hallway ...could not sleep - did not feel safe or get any sleep - when calling front desk in the middle of the night ... the phone number was disconnected... very shady