Coron Gateway Hotel & Suites

El personal de servicio es muy acogedor y la ubicación es muy conveniente. ¡Puedes caminar a las calles más concurridas de la ciudad y a la costa! La habitación doble que reservamos mira hacia la puesta de sol y es muy conveniente ver la puesta de sol desde la habitación. La habitación es grande, pero sólo hay que prestar atención a si hay ratones...

This was our third room in the hotel during the same trip. This was also the worst part of our trip. The quality of the room was the same as the others we stayed in - very wide, but not very clean. The water pressure was also very low, and the hot water was not very reliable. Again, the bathtub was basically useless because of how slowly the water trickled out to fill it up. The second evening we came back to find the room hot, humid, and feeling like a sauna. The A/C had broken, and they told us there were no other rooms that we could move to. They gave us the choice to wait for a few hours until the AC was fixed, or try a smaller replacement room. The replacement room we went to was smaller and clearly uncleaned - the carpet felt kind of sticky/dirty/stained, and there was visible dirt and dust around the room. The AC in this room was also broken, and only blew warm air. After complaining some more, the staff revealed there was another empty room, they said they would clean it so we could move in. After over an hour of moving in and out, we were finally resettled into the new room. The staff were understanding and seemed to genuinely want to help, but seemed to be unable to make any decisions without authority of the management, who they kept calling to confirm. The management initially offered complementary breakfast if we switched to the smaller room, but after we moved to the new replacement room the staff said that the breakfast offer was canceled by the management, since our new room was of the same value as our original.  In the end, we wasted nearly all of our last evening moving from room to room. I would not recommend this hotel to anyone.  (Included is a picture of the falsely advertised 'ocean view').

房間很大，就在碼頭旁邊方便出海。但是衹推薦給喜歡和動物同吃同住的人預訂。第一天入住就聽到窗簾有異響，太困了以為沒關好窗户風吹的就睡了，第二天聽到天花板有跑步聲，衹是以為隔音不好。第三天睡的晚結果發現窗簾桿上好幾衹耗子在爬！！！窗簾的異響是因為他們順着從天花板來回地面，天花板是他們在跑步。他們住在吊頂裏，應該可以去到每個房間！在窗户上發現老鼠屎，而且被清理了很多次，酒店方一定是知道這個情況的，投訴的時候也是面無表情一點不覺得驚訝！ 帶來的吃的被啃，鎖上的箱子被咬壞，酒店方不解決不道歉。頭兩天入住沒有熱水澡洗也是一直找不到人來修。 保安清潔人員都挺好，前台也會每次笑着打招呼，就是碰到事兒了沒一個能管事的 投訴兩天下來衹有攜程在幫忙解決，非常感謝幾位客服的耐心！