Rochestown Park Hotel & Leisure Centre

IWe booked a two-night stay at this hotel six weeks in advance for a sporting event in Cork. A couple of our friends were already staying there, so we decided to join them. The website advertised our double room as spacious with two large windows and a king-size bed. As soon as you arrive in the hotel, you get disoriented . We had to enter through the revolving doors which you manually had to push. I had suitcase and a bag and couldn’t manage the doors. My husband had to rescue me. After walking through half lit corridors and empty conference/ball rooms we finally made it to the reception. We checked in and were given an A4 page with instructions on breakfast etc(extremely dated) Where do I start with our room… it was a cupboard size room with just enough space to get around a double size room . We had one tiny window and if you managed to look out you would see a view of the yard with a dirty old toilet . Cheap nasty toiletries, no water or toilet roll on the second day after our room was cleaned (this is basic requirement) . We booked a dinner in the hotel as it was getting too late to explore other options. We waited for a very long time to get drinks and even longer for food. Extremely excited as food was expensive so looked promising. Unfortunately extremely disappointing, mass produced food with a heavy price tag. Needless to say we didn’t finish our food. Breakfast was another experience I won’t forget in a hurry… tiny, dated room with a chocking smell of fried up food. Cheap old and broken instructions on the table. Undrinkable coffee, no choice for vegetarians and just extremely disappointed. We didn’t bother with the breakfast on our second morning (though of course we already paid for it when booking our rooms) . I raised our concerns with the reception when checking out but I doubt that hotel manager will be in touch . I genuinely can’t believe anyone who ever travelled will enjoy this establishment. So avoid at all costs.

Hey, to whom this may concern, This is the second time myself and my pattern have stayed with this hotel for a couples night and both nights have been absolutely lovely, tonight especially the 18th of October. Myself and my partner sat down for a meal two main courses and we shared a dessert. To say we were full to the brim it to say the least. The service was absolutely fabulous. We were always checked up on to see if we were ok and happy which stood out for me. The food was absolutely outstanding. My partner polished off his plate but i dont have a big appetite so we took the rest away to our room for seconds later on. The potion size is crazy huge and the value for money speaks for itself. Other than that.. im SHOCKED at The night staff. They have been exceptional in my honest opinion. They both looked after us amazingly whenever we needed it and even surprised us with their unreal accessibility. Padraig on reception was so helpful honestly hats off to him and he deserves this recognition He acknowledged everything we could of asked for and even better. His customer service is incredible and we are both very grateful to have the privilege to deal with a very genuine person. His college on the night who was the night porter on duty was so kind and friendly and really made myself and my partner feel so at home and so comfortable at any time of the night no matter what we needed. From having years of hotel experience myself i know how hard it is to have patience with people especially at the hour I was ringing them at for whatever we needed and they were absolutely nothing short of phemonal. You have a fantastic team here in all aspects and you should be very proud. We are both very happy customers and we will definitely be back again. Thank you so much again. Anna.

Attended a 100th Anniversary Ball for a football club Saturday 12th October. Be very mindful what band they have booked for you in your package . The band that played was called Celebrity Crush , they were loud, out of tune , speakers kept humming all night . The man doing sound check was up and down all night trying to sort it . The band’s appearance was dreadful, and not groomed . The amount of people that left because they couldn’t take anymore of it . This was a very important occasion for the club and to be given this band was not acceptable.

Went to stay in the Rochestown Park Hotel in October for a baby moon with my husband and daughter. On arrival it was lovely and refreshing. We checked into the room and it was lovely until my daughter went to the toilet and started shouting 'mammy don't look at me'. The bathroom door is partially cover with frosted glass. There is little lines in the whole of the glass so people can see through the window. After we got over that and stop laughed we decided to go to the pool. My daughter loves swimming and was so excited The pool is ok but we found there was a stale smell and the water was very murky. My daughter wanted to leave after 30mins and this is very unlike her. We went to the Sutton Bar and Bistro for dinner and I could fault the bar or the server. We had a young man and he was so nice friendly and helpful. We ordered our food and unfortunately it came out partially warm and parts even cold. It was also a bit overpriced for the meals we got. However my daughter absolutely loved her pasta and brownie. We did all have a lovely sleep and the breakfast was lovely we couldn't fault it. Overall our stay was lovely and we had a lovely time but there is some areas the hotel could do we looking at and possibly upgrading.

I Attended a family wedding, and I could not praise enough this hotel for the experience we enjoyed. A great day, with excellent food and ambience. I am Celiac and was worried about what I could enjoy from the menu, but the staff offered me a gluten free version of every dish on the menu for the day , which enabled me to be part of the whole celebration. I advise anyone who is Celiac and can only eat gluten free meals, not to be worried if they have to attend an event at Rochestown Park Hotel Cork.

The staff are lovely. The room was comfortable and the bed was comfy. My only real complaint was the food. I am on this site for years but I never post a review. But I felt compelled tonight given how absolutely awful the food that was served to me tonight was. I arrived late to the hotel and I was recommended to book a table as the bar as it was getting busy, which I did cause as I was tired and didn’t want to go out for food. In hindsight a very bad decision. I travel a lot for work and wasn’t keen on ordering another fish, steak or burger. I’ve been away from home for a few days now. I fancied something different. So I ordered the carbonara off the menu. I am sorry to say It was the very worst pasta bake (whatever it was it wasn’t a carbonara) I have ever had in my life . 1st off l it was made with over cooked penne pasta and it was completely tasteless. The dish was served with some melted bland cheap tasteless mass produced mozzarella on top (the kind you buy for one euro in a supermarket) it was just basically tasteless fat cause it wasn’t real cheese. The garlic bread served with the dish was a cheap frozen store bought one and again it was completely tasteless too. I should have read the menu more carefully as my “so called carbonara” was made with chicken and mushroom (so clearly not a carbonara at all) what’s even worse was the chicken was some mass produced bought in diced injected with water crap. Suffice to say I didn’t eat any of it. Whoever is working the kitchen and made that food and came up with that recipe, should hang their heads in shame. All I can say is I’m embarrassed for you. You have zero pride or love the food you produce. I would strongly suggest a new career. Cause you can’t cook to save your life. The only highlights of my time in the bar was the very pleasant staff and Guinness which was A1.

4 star in name only. Staff were excellent but hotel is undergoing construction and a number of lifts were not operating so had to haul luggage up stairs to 4th floor. No signage to show directions. Stairwells were dirty.. Breakfast was average. Won't be in a rush back.. Maybe will improve once work is complete